396 Results for "help"
Customize Help Center appearance
Under the Appearance tab, you can customize your branding, theme, layout, and banner. Additionally, we'll show you how you can tailor your categories. You can change and update these settings at any time, even after your Help Center is already published. Branding ...
Embed Help Center
... Help Center to your website and any type of store - including headless stores (you still have the option to manually link the external Help Center) Steps Embed the Help Center 1. Go to Settings -> Channels -> Help Center -> your Help Center - ...
Customize Help Center preferences
In the Preferences tab, you can choose your Available languages and the Default language. If you've selected multiple languages, Gorgias will detect the language of your visitor's browser and try to match your Help Center with that. If your Help Center doesn't ...
Import Help Center from Zendesk, HelpDocs, Re:amaze, and Intercom
... categories as a Draft. If you'd like us to help you migrate from a different provider, please fill out this form: Help Center Migration Steps 1. Navigate to Settings -> Channels -> Help Center. 2. Click on Create Help Center in the top right ...
Customize the Help Center domain
... by default - such as help.brand-name.com instead of brand-name.gorgias.help. Steps 1. Go to Settings → Channels -> Help Center -> your Help Center -> Publish & Track. 2. Scroll down to the Share your Help Center using a subdomain or ...
Hyperlink your Help Center in Chat auto-reply
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. If you want to include a hyperlink to your Help Center in an auto-reply on ...
Customize embedded Help Centers
Embedding the Help Center will automatically give you a fixed width and background color which you can customize through these codes. Change the width Copy the following code in your Shopify theme.liquid file. Instead of 1200, enter the value that suits your design. Change the background color Navigate ...
Learnings from Help Center reporting
... to misunderstanding or further Support Team engagement Identify your Help Center traffic in the Overview We use two metrics to get an overview of the Help Center traffic - the total number of article views and the total number of searches. Track the overall view count of Help Center content ...
