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396 Results for "help"

Create a Help Center, Article, or Category

... to set up a Help Center, create an article, and create a category and subcategory to put your articles in. Steps Create a Help Center 1. Navigate to Settings → Channels -> Help Center -> Articles. 2. Click on Create Help Center in the upper right. 3 ...

Create a Help Center Contact Form

... this step. Use the URL of the page Once the Contact Form is set up you can access it by adding /contact to your Help Center URL. 1. Go to Settings → Help Center → your Help Center. 2. Click on View Help Center in the top right. 3. Use the ...

Create a Gorgias helpdesk

... can receive a maximum of 100 inbound tickets You cannot create a help center. What’s next? Once you’ve created your helpdesk you can get started on setting it up to handle your team’s support requests. For help getting started, check out the ...

Import and export Help Center articles

... you need a copy of your data. Import Help Center articles Articles can be written and formatted in a CSV file and uploaded to your Help Center. This makes auditing, updating, and managing Help Center content quick and easy. If you're migrating from Zendesk, HelpDocs ...

Link to your Help Center in your Shopify site menus and emails

... for your header or footer, then select + Add menu item Give your new menu item a name (we recommend Help Center, Help, or FAQ) Paste the link to your Help Center, then select Add Select Save menu to finish Add your Help Center ...

AI-Generated Help Center Articles

... be visible online after you publish your Help Center. To publish the Help Center go to the Publish & Track tab and toggle the Set Help Center live option to ON - your Help Center is now live. The link your Help Center is listed at the bottom of your ...

Legacy pricing for Helpdesk and AI Agent subscribers

... subscription or pay overage fees. Higher tiered plans offer more tickets or automated interactions at a lower price. You can review pricing details for legacy helpdesk or AI Agent subscriptions using the links below. Note: pricing details may differ from your actual subscription. Helpdesk subscriptions: ticket usage costs ...

Contact methods in the Help Center

... your Help Center page. The description next to these is customizable. Steps Enable the Chat widget 1. Navigate to Settings -> Channels -> Help Center -> your Help Center -> Contact. 2. Toggle the Enable chat widget option on and choose the Chat integration from the ...