397 Results for "help"
Shopping Assistant explained
... moment, many will leave without purchasing. Shopping Assistant is AI Agent's sales capability. It engages shoppers in real-time conversations to help them find products, understand their options, and complete a purchase. Unlike a support agent, which handles post-purchase inquiries and ...
Measure support performance: Agents
... time, message sent, one-touch tickets, and more. The report also includes performance metrics for AI Agent. Requirements Available on all Helpdesk plans All roles can view the report Only admins and leads can download data Review and filter data in the report Open the Agents ...
Flip CX
... , warranty, and more. Flip enables seamless agent handoff with rich caller data, so agents spend less time gathering information and more time helping customers. Opens and closes phone tickets automatically for each call, and creates tickets with voicemail transcriptions so you always have the context you ...
Bulk Discount Code Bot
... class customer experiences. Use Bulk Discount Code Bot and Gorgias together to give your support team instant visibility into discount codes, without leaving the helpdesk. Resolve discount-related tickets faster by looking up any unique Shopify discount code and seeing exactly what it does, when it’ ...
Yuma AI
... for all your agents. Use it with instructions to draft, summarize, translate, or ask ChatGPT for assistance. Even without automating, Yuma helps you boost your agents' response time. Integration benefits Achieve 60%+ True automation within one month: Yuma will help you along ...
Article Recommendation in Email (deprecated)
... can use the Article Recommendation rule to help your shoppers who contact you over email find answers to their questions with content from your Gorgias Help Center. This Rules allows you to automatically reply to inbound email tickets by suggesting up to 3 relevant articles from your Help Center. It ...
Surveywell
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Surveywell is a customer satisfaction survey made for eCommerce support. It's also an advanced CSAT for WhatsApp, Instagram, ...
Loop Returns
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Loop allows Shopify brands to automate their entire returns process, including exchanges. With Loop and Gorgias, you can allow customers ...
