397 Results for "help"
Aircall
... No, you are not charged for tickets created from your conversations in Aircall. However, if you reply to an Aircall ticket from your helpdesk (for example, you switch the ticket channel to send a follow-up email), you will be charged a ticket ...
Shopify Actions
... Tags You can manage your Shopify customer's and order Tags even better by using the existing Tags provided from Shopify directly in the helpdesk. You can simply reuse an existing Tag, or create a new Tag if it’s not already on the pre-populated ...
HTML snippets
HTML snippets can be used to add custom formatting to articles - outside of what's available in the editor - and are added to articles using the code view. Snippets Toggle list This is a toggle This is text within a toggle This is a toggleThis is text ...
Support Actions: Connect AI Agent to ShipBob
ShipBob is a third-party logistics (3PL) provider that allows you to manage fulfillment, inventory and shipping for your online store. Using Support Actions, you can connect AI Agent to ShipBob so that it can fully resolve requests from shoppers on your behalf. With access ...
AI Agent Actions: Shipmonk
ShipMonk is a third-party logistics (3PL) provider that allows you to manage fulfillment, inventory and shipping for your online store. When you set up an Action for ShipMonk in Gorgias, AI Agent can fully resolve requests from shoppers who want to make changes to ...
Support Actions: Connect AI Agent to ShipStation
ShipStation is a third-party logistics (3PL) platform that allows you to manage small parcel shipping for your online store. Using Support Actions, you can connect AI Agent to ShipStation so that it can fully resolve requests from shoppers on your behalf. With access to ShipStation ...
AI Agent Action: Send return shipping status from Loop Returns
When you set up this Action in Gorgias, AI Agent can fully resolve requests from shoppers who inquire about the status of an order they returned. You will need an active Loop account and access to your Loop account’s API key. AI Agent can confirm whether the ...
AI Agent Action: Send Loop Returns portal deep link
When you set up this Action in Gorgias, AI Agent can fully resolve requests from shoppers who need to return or exchange an order through Loop Returns. You will need an active Loop account and access to your Loop account’s API key. You can use this Action ...
