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Reveal by Omniconvert

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Reveal by Omniconvert is a Customer Data Platform that analyzes your customers' behavior across multiple channels, helping you understand how ...

Sendcloud

This integration was built by our partners, and the wait time in case of any technical issues might be a bit longer than for a regular support request. Lost parcel? Damaged delivery? Wrong address? Sendcloud automatically creates new Gorgias Tickets when parcel issues happen, so ...

Percepto.CX

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Percepto.CX brings all your CX data sources into one intelligent pipeline. It blends Gorgias Tickets and CSAT scores with e- ...

Export tickets from Gorgias

If you'd like to analyze your tickets outside of Gorgias, you can export tickets from your helpdesk into a CSV file using a bulk action. Requirements Exporting tickets is available on all Helpdesk plans The account owner, admins and leads can export tickets Export tickets from ...

ShipMonk

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. ShipMonk is an order fulfillment platform offering technology-driven fulfillment solutions. With the ShipMonk and Gorgias integration you'll be ...

Manage Views and Sections in Gorgias

... manage shared views and sections for everyone Everyone can create and manage private views and sections Types of Views and Sections Default Views All Gorgias helpdesks come with a series of Default views designed to help agents manage tickets. These views can’t be customized, but admins can ...

Manage stores in Gorgias

When you connect Shopify, BigCommerce, or Magento 2 stores to Gorgias, you bring data from your ecommerce platform into your helpdesk for your agents to use while handling customer tickets. You can manage your connected stores and the channels associated with them from the store management page ...

Return Flow with Loop Returns

Automation features like Order Management are only available for accounts with an active AI Agent subscription. You can connect your Loop Returns integration with the Return Order option in Order Management. Embedded content When your shoppers are using the Return an order option in your Chat, Help Center, ...