... , be mindful of any information that could identify that customer. We recommend blurring or obfuscating any confidential information. This includes names, addresses, phone numbers, IP information, and social media handles. If you feel there may have been a breach of these guidelines, please report ...
... ticket's current customer. We're searching across multiple fields and different channels for a customer: name, surname, email, phone number, etc. The results are sorted by relevancy - if the search finds the input in multiple attributes of the customer, the ...
... 10-30 11:36:23 customer_email {{ event.customer_email }} [email protected] customer_phone {{ event.customer_phone }} +1 234 567 8900 fulfillment_created_at {{ event.fulfillment_created ...
... ticket is merged with a billable SMS ticket, they should count as 1 billable Voice ticket and 1 billable SMS ticket. Tickets with multiple phone calls should only be counted as a single billable phone ticket. Lastly, keep in mind that if a ticket contains a billable helpdesk ...
... as a spam, it will not be billed as an automated interaction Voice tickets The ticket becomes a Voice ticket when at least one phone call takes place between the customer and your team. Once a ticket becomes a Voice ticket, you can have multiple calls at no ...
An error has occurred while trying to connect to the Gorgias Voice application Please refresh your browser to reset the connection. Microphone access hasn't been granted 1. From your Gorgias account, click the button next to the page URL. 2. Click on Site settings. 3. Check if ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. The Stateset ReSponse AI app uses state-of-the-art Artificial Intelligence and Robotic Process Automation to quickly and ...
Magento is an e-commerce platform built on open-source technology that provides online merchants with a flexible shopping cart system, as well as control over the look, content, and functionality of their online store. The Gorgias plugin for Magento is currently compatible with Magento ...
