... reply Response from customer String Multiple choice Option chosen by your customer String Customer login Customer first name, last name, full name, phone number String Order selection Order number, total amount, date Number, date HTTP request Any custom variable you have generated from the ...
... store, the Rule won't be executed. Can the Shopify integration pull in phone numbers for customers? Yes, we pull in phone numbers for customers so we can easily link Gorgias Voice and other phone integrations in tickets. However, Gorgias can identify phone numbers in ...
... machine learning-powered recommendation engine. Display macro search view by default This will automatically open up the Macros panel every time you open a ticket. Forward calls to an external number Enable call forwarding This will forward calls routed to you in the helpdesk to an external phone number.
... , be mindful of any information that could identify that customer. We recommend blurring or obfuscating any confidential information. This includes names, addresses, phone numbers, IP information, and social media handles. If you feel there may have been a breach of these guidelines, please report ...
... ticket's current customer. We're searching across multiple fields and different channels for a customer: name, surname, email, phone number, etc. The results are sorted by relevancy - if the search finds the input in multiple attributes of the customer, the ...
... 10-30 11:36:23 customer_email {{ event.customer_email }} [email protected] customer_phone {{ event.customer_phone }} +1 234 567 8900 fulfillment_created_at {{ event.fulfillment_created ...
... successfully connect with our carrier. If the same issue happens often with the same caller, they'd need to report this to their phone provider. If you're using a Mac with Mac OS -> most USB headsets will work, but your best bet is ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. The Stateset ReSponse AI app uses state-of-the-art Artificial Intelligence and Robotic Process Automation to quickly and ...
