100 Results for "phone"
Shopify FAQs
... store, the Rule won't be executed. Can the Shopify integration pull in phone numbers for customers? Yes, we pull in phone numbers for customers so we can easily link Gorgias Voice and other phone integrations in tickets. However, Gorgias can identify phone numbers in ...
Gorgias Voice call flow and IVR menu examples
... entire flow. Multi-level IVR menu A multi-level IVR menu helps you route callers more efficiently by adding submenus to your main phone menu. Instead of listing every possible option in one long message, a multi-level IVR breaks choices into logical layers so callers ...
HTTP request step in Flows
... reply Response from customer String Multiple choice Option chosen by your customer String Customer login Customer first name, last name, full name, phone number String Order selection Order number, total amount, date Number, date HTTP request Any custom variable you have generated from the ...
Coco AI
... Once installed, there will be an HTTP integration created: Upon connecting your Gorgias and Coco accounts, the Coco team will provide a phone number that will be connected to Meta and used for the WhatsApp integration. Once a customer reaches out to your WhatsApp number, they ...
Automatically record calls on Gorgias Voice
... from both the end-user and the agent before call recording began. You also confirm that you will not collect payment information over the phone while the call recording feature is active. Add a call recording notification When call recording is enabled, we recommend including a message in ...
Community
The Gorgias Community is a members-only hub for our users. Members include a global network of support agents, business owners/founders, and internal Gorgias staff. Members enjoy early access to new features, exclusive beta programs, and competitions. It's a good way ...
Handle tickets in Gorgias: Voice
The Gorgias Voice add-on allows you to make calls and track conversations with your customers as tickets in your helpdesk. Admins can configure Voice integrations to route calls to specific teams of agents, and when a customer calls, it will ring in your helpdesk. You can ...
Sign in to Gorgias
You can sign into Gorgias using your email address and password or with SSO. If you’ve enabled two-factor authentication (2FA), you’ll also need a six-digit code from an authenticator app to complete your sign-in. Sign in with ...
