100 Results for "phone"
Deriskly
... ticket message body. When the Macro with the AI reply is used, it'll delete the internal note when you send the message. Even though configurations aren’t needed, you can add a phone number for example, which will then be included in the reply.
Octane AI
... no HTTP integration created! Viewing the Quiz Data in the Gorgias Customer Profile Once a customer takes your quiz and submits their email or phone number, their profile will be created in Gorgias, and as soon as a ticket is created for that customer, the data ...
Shopify FAQs
... store, the Rule won't be executed. Can the Shopify integration pull in phone numbers for customers? Yes, we pull in phone numbers for customers so we can easily link Gorgias Voice and other phone integrations in tickets. However, Gorgias can identify phone numbers in ...
Gorgias Voice call flow and IVR menu examples
... entire flow. Multi-level IVR menu A multi-level IVR menu helps you route callers more efficiently by adding submenus to your main phone menu. Instead of listing every possible option in one long message, a multi-level IVR breaks choices into logical layers so callers ...
HTTP request step in Flows
... reply Response from customer String Multiple choice Option chosen by your customer String Customer login Customer first name, last name, full name, phone number String Order selection Order number, total amount, date Number, date HTTP request Any custom variable you have generated from the ...
Coco AI
This integration was built by our partners, and the wait time in case of any technical issues might be a bit longer than for a regular support request. Over 650 of the fastest-growing Shopify brands trust Coco AI to turn WhatsApp into their #1 revenue channel ...
Automatically record calls on Gorgias Voice
You can enable call recording on your inbound and outbound calls so that recording begins automatically when the call connects. Agents can manually pause recordings during ongoing calls, and they can manually start recording if automatic recording isn’t enabled. Requirements Available on all Helpdesk plans with the ...
Handle Gorgias Voice tickets
The Gorgias Voice add-on allows you to make calls and track conversations with your customers as tickets in your helpdesk. Admins can configure Voice integrations to route calls to specific teams of agents, and when a customer calls, it will ring in your helpdesk. You can ...
