... questions, as Ada and Gorgias will provide instant, real-time responses using no-code integrations to your order management system including Shopify, Magento, and more. You can also use Gorgias and Ada to make the first move - reach out to customers on your ...
... s message or any of the resources it used as correct or incorrect See which resources AI Agent used to write the message, including Shopify order info, Help Center articles, webpages, Macros and Guidance Suggest that AI Agent use a different resource instead, if a ...
... a lot of features: Customizable ambassador program Automate it with Klaviyo flows Auto-respond to common DMs Save your UGC from Instagram Generate Shopify codes for ambassadors Track every ambassador referral order Calculate engagement rates and more With Gatsby, you can get faster shopper support resolution by ...
... the customer timeline. When a customer calls your company in Ottspott, it creates a ticket in Gorgias and automatically matches it with the corresponding Shopify customer. This way, your staff sees all previous interactions they had with each customer under their timeline, and can edit orders while ...
... and manage reviews. Additionally, you will benefit from features like social login and Instagram galleries for an enhanced customer experience. You must subscribe to Shopify or Shopify Plus in order to connect Growave and Gorgias. The integration is available to any Gorgias plan; however, help with set ...
... support email address, and each has a Facebook account integrated, then this would mean you have a total of 8 integrations: 2 Shopify integrations, 2 Chat integrations, 2 Email integrations, and 2 Facebook integrations. I'm paying through Shopify, what's ...
... type Created by an agent Subject Creation date Closed date Survey score Survey replied date Assignee name Assignee email Customer email Customer name Customer last Shopify order First response time Resolution time Number of agent messages Number of customer messages Ticket fields Each export can contain up to 1 million ...
We're providing six general templates in your helpdesk that can get your Help Center assembled and organized quickly - just make sure you review them and add specific data related to your business before publishing them. You can download some layout templates in .csv format here. They' ...
