229 Results for "shopify"
Auto-Close common Rule templates
These Rules will automatically close and tag tickets. General Automatic OOO replies Use case: Automatically close tickets that are automated out-of-office replies. Example: Non-support tickets Use case: Automatically close tickets that aren't genuine support inquiries - notifications from Shopify ...
Change your billing frequency or billing date
... If you need to change your billing frequency, go to the Billing & usage page in your account. If you pay for Gorgias via Shopify, you pay for your subscription according to Shopify’s 30-day cycle for app charges. To pay on a yearly cycle ...
Customers 101
... customers in your account. These profiles are created by the following methods: Imported - Customers are imported from an integration (like after integrating Shopify) Created manually - Customer profiles are created manually by agents Created automatically - Customers who contact your Support team (and have a ...
Percepto.CX
... ratio, Topics with highest negative sentiment mentions, and a Feedback volume tracker across different channels. All will be based on your Gorgias and Shopify data, with a clear and easy overview that your CX Team can act on. Limitations Percepto supports Shopify and Shopify Plus stores only ...
CartConvert
... & Boost Engagement with CartConvert + Gorgias. Turn abandoned checkouts into recovered sales with real-time SMS outreach - fully integrated with Gorgias, Shopify, and BigCommerce. Unlike automated marketing tools, CartConvert enables live agents to reach 90% more high-intent shoppers without requiring prior ...
GDPR requests
... action to ensure compliance with GDPR laws - deleting their customer profile will also delete any customer data from Gorgias. Deleting a customer profile from Gorgias doesn't delete it in other integrated apps eg. Shopify, Smile, Klaviyo, etc. or any information left in internal notes.
Embed Help Center
... but you can easily duplicate Help Centers to link them to multiple stores if needed. Embedding methods No-code Only for non-headless Shopify stores. From Gorgias, you can select which page(s) of your website to add the Help Center to. Manual Get the ...
Add an email capture form to your Convert campaign
... shoppers’ contact info in apps other than Shopify? Currently, we only support the collection of contact info from your campaign forms in Shopify. We hope to add additional marketing tools later. Check back for updates. How do you handle duplicate customer profiles in Shopify? If a ...
