216 Results for "shopify"
Add Gorgias Chat domains to your allowlist
... consider adding the following URL as well: 1- https://api.gorgias.work If you want to add Chat on your Shopify checkout and thank you pages, also add the following URL to your allowlist: 1- https://*.shopify- ...
Create a Help Center, Article, or Category
... , select a language, and select the email address (used for inbound tickets created by the contact form and automatic replies) and Shopify store (used for Automate features) you wish to connect - these can be changed at any time. 4. Click on Add Help ...
Customize the Help Center domain
... -> Records (Cloudfare in the case below, but they should all be similar). If you've purchased your domain from Shopify, follow their instructions to access your DNS settings. 4. Click on Add record. 5. Select Type -> CNAME and Target -> ...
Help Center 101
... the Help Center integration. After you set up your Help Center, don't forget to log into your website builder (e.g. Shopify, BigCommerce, Magento) and link the Gorgias Help Center with your website so it's visible to your customers. Help Center ...
Amazon, eBay, TikTok, Back Market, Newegg, Etsy & Walmart by ChannelReply
... answer Amazon messages in threaded tickets Mark messages as No response needed without logging in to Seller Central Support Amazon on the same screen as Shopify, eBay, Walmart, Etsy, and more Pull negative Seller Reviews (3 stars or less), but not Product Reviews ...
Surveywell
... sentiment and agent performance: measure satisfaction with products, shipping, and returns policies alongside service quality. 100% integrated to your helpdesk & Shopify. Automatically trigger surveys based on Gorgias ticket events, track agent performance, and view results right in your Gorgias dashboard. Agent leaderboard, ...
Create a Macro
Macros can be created from within a ticket or from Settings -> Productivity -> Macros. Steps From a ticket 1. Go to any ticket. 2. In the reply area, click on the field next to the lightning bolt where it says Search macros by name, tags ...
Omni Single Click Chat
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Omni Single Click Chat is the first engagement platform with 15+ social and comms channels built-in. It integrates with ...
