229 Results for "shopify"
Rebuy
... support reps are constantly iterating and improving to increase the likelihood of conversion. Steps Make sure that both Gorgias and Rebuy are connected to your Shopify store From your Gorgias account head to Settings → App Store → All Apps Find Rebuy Personalization Engine on the list After selecting the app, ...
Answerbase
... 1. Log into your Shopify account and go to your Apps tab. 2. Click on the Shop for apps button, and proceed to the Shopify app store. 3. Locate Answerbase in the Shopify app store and add it to your Shopify account. 4. Click on the Answerbase Gorgias integration ...
Macro actions
... action. Click Create Macro or Update Macro to save, or click Duplicate Macro to make a copy. Tip: If you’ve integrated Shopify or Recharge with your helpdesk, you can add Shopify or Recharge actions to macros as well. Click Add Shopify action or Add Recharge ...
Merge customers
... fields in blue will be kept). 5. Click on the Merge Customers in the bottom right and Confirm. Note: If a customer has Shopify order history under multiple email addresses, merge the customer in Shopify first, then merge their profiles in Gorgias. This will ensure both ...
Create a Help Center Contact Form
... store You can add the standalone Contact Form to your store in 2 ways, and you need to log into your website builder (Shopify, BigCommerce, Magento) to complete this step. Use the URL of the page Once the Contact Form is set up you can ...
Support Actions: Connect AI Agent to ShipBob
... to use ShipBob to answer WISMO-type questions since it may have more up-to-date fulfillment info than is available in Shopify. Cancel order → AI Agent can cancel an upcoming order for a shopper AI Agent confirms with the shopper that they want to cancel their ...
Support Actions: Connect AI Agent to ShipStation
... to use ShipStation to answer WISMO-type questions since it may have more up-to-date fulfillment info than is available in Shopify. Update shipping address→ AI Agent can update the shoppers’ shipping address in ShipStation AI Agent confirms with the shopper their updated shipping address ...
Create Actions: use advanced options to build custom Actions for AI Agent
... to make changes to the Action. Go to AI Agent from the main menu, then select Support Actions If you have more than 1 Shopify store connected to Gorgias, use the dropdown menu to select a store Select Create Custom Action Enter a name and description, then ...
