238 Results for "shopify"
Use variables in macros
... 22.3.2018 Ecommerce variables Shopify Variable Description {{ticket.customer.integrations.shopify.customer.email}} Customer email {{ticket.customer.integrations.shopify.customer.first_name}} Customer first name {{ticket.customer.integrations.shopify.customer.last_name}} Customer last name ...
Support Actions: Connect AI Agent to ShipHero
... ShipHero to answer WISMO-type questions in the case that it has more up-to-date fulfillment information than is available in Shopify. Edit shipping address → this Action allows AI Agent to update the shoppers’ shipping address in ShipHero AI Agent confirms with the shopper their ...
Skio
... Settings -> App Store -> HTTP Integration, and new tickets from customers with Skio information should show the Skio widget. Connecting multiple Shopify stores to one Gorgias account: Follow these steps if you want multiple stores to be used to fulfill customer information in a single ...
Add an email signature
... editor. Click Save changes. Signatures can include the following: Agent variables Rich text formatting (Bold, Italics, Underline) Hyperlinks Images Emojis Shopify product links Tip: Although custom HTML isn't supported in the editor, you can copy and paste text from an online ...
Introducing: Multiple store management in Gorgias
... like to manage. Depending on the ecommerce platform you’ve connected, you’ll see different options in the General tab: For Shopify stores, you can review your store URL and Sync Customer notes with Shopify or Enable customer matching with Shopify. For Magento 2 stores ...
Swap Returns
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. From shipping, tracking and package protection, to returns and cross-border. Swap Returns has you covered. Let us turn ...
WAX
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. WAX, which stands for WhatsApp Xperience, is a WhatsApp marketing automation platform based in France. Their user-friendly app ...
Set up a custom domain for Click Tracking
Once Gorgias Convert is enabled for the account, whenever we insert links or product cards into a Chat campaign or helpdesk conversation, Gorgias tracks three UTM parameters to track the effectiveness of each campaign - source, medium, and campaign. These are masked by shortlinks that start ...
