... follow these instructions to enable the Kangaroo widget on the store: You need to also connect an eCommerce platform to the Kangaroo app (Shopify, Big Commerce, or Magento), in order for the app to work with Gorgias. Go to Settings>Apps & Integrations ...
... links. Date variables You can format the date using the moment.js syntax. Refund date formatted as Mar 22nd 18 {{ticket.customer.integrations.shopify.orders[0].refunds[0].processed_at|datetime_format("MMM Do YY")}} ...
... applicable only if one of Shopify customer triggers is used. By enabling it, you are allowing the Campaign to be shown to unregistered or Shopify customer that are not logged in, providing all other conditions set in the Campaign are met. Shopify customer triggers can be detected only ...
... -right corner. You will find the Extend Widget towards the bottom of the list, and you can then simply drag and drop it to the Sidebar on the right. Please make sure to Save Changes once done! Limitations This integration only supports Shopify merchants at the moment.
These are examples of commonly used Macros formatted for both Email and Chat - join the Gorgias Macros Masterclass hosted by our Education team to see them in use. Register Email These are the most commonly used Macros including use cases, functions, and a screenshot showing example names ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Aide is the simplest way to get accurate AI responses for agents to insert, automate repetitive macros, and use help ...
As you start to run campaigns with Gorgias Convert, you can review the effectiveness of your campaigns by visiting the Campaign report. In the Campaign report, you can see how much revenue your Convert campaigns are generating for your store. Leverage data on impressions, engagements, and ...
This article explains domain verification if your Gorgias account is on Mailgun. If you're not sure if you should follow these instructions, please check out this article. To proceed with verifying your domain, you will need to have admin access to both your Gorgias account and ...
