229 Results for "shopify"
Merge customers
... fields in blue will be kept). 5. Click on the Merge Customers in the bottom right and Confirm. Note: If a customer has Shopify order history under multiple email addresses, merge the customer in Shopify first, then merge their profiles in Gorgias. This will ensure both ...
Create a Help Center Contact Form
... store You can add the standalone Contact Form to your store in 2 ways, and you need to log into your website builder (Shopify, BigCommerce, Magento) to complete this step. Use the URL of the page Once the Contact Form is set up you can ...
Pinch AI
... All Apps Find Pinch AI on the list After selecting the app, click on the Connect App button Authorize the app Log in to Shopify and install your Pinch AI account Once the setup is complete, there will be an HTTP integration created: Once a ticket is ...
Create Actions: use advanced options to build custom Actions for AI Agent
... the Action. Open the dropdown menu in the top-left corner, then select AI Agent. Click Actions. If you have more than 1 Shopify store connected to Gorgias, use the dropdown menu to select a store Select Create Custom Action Enter a name and description, then ...
Influence.io
... to one Gorgias account. The way to differentiate them is by the influenceio_shop_key field: This field is the shop key of an Influence.io account. For Shopify, it's the myshopify.com URL. And for BigCommerce, it's the store hash.
viaSocket
... , which in this case would be a new customer profile created on Shopify: 2. You will now want to click ‘Connect to Shopify’ to set up this trigger. The steps will be the same as with Gorgias previously, so please add your Shopify subdomain once ...
Order statuses and possible shopper actions
This guide will cover all currently supported shipment statuses in our Order Management portal feature and actions accessible by shoppers depending on the presented status. Here's an example of where the shipment status will be visible on the portal interface: Shipment Statuses Gorgias integrates with various e ...
Create winning Convert campaigns
Whether your goal is to educate customers, reduce cart abandonment, or increase average order value, having a clear strategy ensures your campaigns are targeted, impactful, and aligned with your business objectives. By following these best practices, you’ll be equipped to design campaigns ...