215 Results for "shopify"
How Gorgias' AI Agent works
... text, and handle multi-turn conversations. Unlike general-purpose AI tools, Gorgias's AI Agent is purpose-built for Shopify ecommerce brands and closely trained on your store’s data, products, processes. What makes Gorgias’s AI Agent Different? ...
Review performance analytics for Shopping Assistant
... the Aggregation filter to group results by Day, Week or Month If you have multiple stores, use the Store filter to change which Shopify store you want to see results from (if viewing report from the Statistics menu). Drill down to review Tickets → select stats like ...
ShipAid
... complaint your customer filed, the Ticket Widget will disappear. ShipAid only supports Shopify stores for the time being. It’s important that your Shopify store is integrated with Gorgias and ShipAid first, then you can integrate Gorgias with ShipAid. One ShipAid account can have multiple Shopify stores ...
Test how AI Agent responds to customer questions
... Actions in connected 3rd-party apps. Go to AI Agent from the main menu, then select Test If you have more than 1 Shopify store connected to Gorgias, use the dropdown menu to select a store Enter a question your customers may ask AI Agent Use the ...
Multi-Language Support
The Chat can be displayed to different customers in different languages, allowing you to support your shoppers worldwide in a single widget. Our Chat will automatically detect shoppers' browser default language and configure campaigns and flows in the shoppers' preferred languages. Multi-language support is enabled ...
Rules FAQs
In what order are Rules executed? Rules execution order is determined by two things, the trigger and the position of the Rule in the list: Ticket Created Rules are always executed before New Message In Ticket ones, and Ticket Updated Rules are executed last. All Rules ...
Kangaroo Loyalty Rewards
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Enhance your customer service experience with Kangaroo's seamless integration with Gorgias. This powerful tool provides customer support agents with direct ...
Best practices: prepare Shopping Assistant for sales conversations
You can use AI Agent's shopping assistant skills to engage visitors to your online store and drive more revenue. Like an in-store sales assistant, AI Agent assists shoppers with personalized sales interactions, recommending products, answering questions, and guiding shoppers toward a purchase ...
