... the Aggregation filter to group results by Day, Week or Month If you have multiple stores, use the Store filter to change which Shopify store you want to see results from (if viewing report from the Statistics menu). Drill down to review Tickets → select stats like ...
... complaint your customer filed, the Ticket Widget will disappear. ShipAid only supports Shopify stores for the time being. It’s important that your Shopify store is integrated with Gorgias and ShipAid first, then you can integrate Gorgias with ShipAid. One ShipAid account can have multiple Shopify stores ...
... Actions in connected 3rd-party apps. Go to AI Agent from the main menu, then select Test If you have more than 1 Shopify store connected to Gorgias, use the dropdown menu to select a store Enter a question your customers may ask AI Agent Use the ...
... language in a single Chat or a Multi-language single Chat. Flows Flows are only available to Automate subscribers. 1. Navigate to Automate → your Shopify store → Flows -> your Flow. 2. In the top right corner, you'll see a Language drop-down where you ...
... priority. How can I create a Rule that would trigger just for customers with Shopify data? The condition that would determine which customers have Shopify data (order history) vs the ones that don't is ticket customer data Shopify customer orders count is greater or equal ...
You'll see two rows of records - the first one is for DKIM, and the second one is for SPF. Both records need to be added to the dashboard of your email domain provider (GoDaddy, Namecheap, Blue Host, HostGator, etc.). You ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Enhance your customer service experience with Kangaroo's seamless integration with Gorgias. This powerful tool provides customer support agents with direct ...
You can use AI Agent's shopping assistant skills to engage visitors to your online store and drive more revenue. Like an in-store sales assistant, AI Agent assists shoppers with personalized sales interactions, recommending products, answering questions, and guiding shoppers toward a purchase ...
