208 Results for "tags"
Support Performance Statistics
... data you'd like to see by using the filters at the top: you can filter by integration, channel, agents, tags, and timeframe, or combine them for a more granular view. Channel These two sub-sections of this section will show you ...
Create a Convert Campaign
... to their cart Amount added to cart Show the campaign to shoppers based on the total value of products in their cart Customer Shopify customer tags Show the campaign to shoppers based on tags in their Shopify customer profile Number of orders placed Show the campaign to shoppers based on ...
Manage automatic ticket assignment in Gorgias
... handled by one team, while another team responds to email tickets? Or would you rather divide tickets across teams based on conditions like tags, language, or subject line? No matter what you decide, you’ll create rules that dictate where each new ticket ...
Tickets Sidebar 101
... 't, it won't. FAQ How can views help me streamline my workflows? You can combine the usage of rules, tags, and view filters to ensure better ticket prioritization. Why do some of my views have a red exclamation mark next to them? ...
Simplesat
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Simplesat provides add-ons for CSAT, CES, NPS, & 5-star feedback! Add CSAT, CES ...
Hive
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Hive allows you to track and manage your Hive shipments directly in Gorgias. It empowers Direct-to-Consumer (D2C ...
Customize how AI Agent hands over to your team
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias When AI Agent can't resolve a customer's inquiry, it hands the conversation over to your team. Handovers are a ...
LoyaltyLion
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. LoyaltyLion is a digital loyalty framework that gives e-commerce stores innovative ways to engage and retain customers. If you' ...
