18 Results for "zendesk"
AI-Generated Help Center Articles
... ready to be reviewed. AI-generated articles can be edited and published by Admins or Lead Agents. AI can analyze imported tickets (from Zendesk, Gmail, Outlook, and Facebook), so we recommend creating your Help Center after the imports have been completed. Requirements Even ...
WAX
... code chatbots designed to engage customers and drive sales. Seamless CMS, CRM, and support system integration (Shopify, Crisp, Gorgias, Zendesk, ...). Real-time analytics to enhance and optimize campaign performance on WhatsApp. With Wax, you can send WhatsApp marketing campaigns to ...
AI Agent by My AskAI
... ask & are passed to your agents, all within Gorgias. Fun fact: We’re 10x cheaper than Intercom’s Fin and Zendesk's AI agents. ✨ KEY FEATURES ✨ Knowledge Improvement: Identify gaps in documentation & use AI to fill them Customer Data API ...
WhatsApp FAQs
... to become available and, once the number has become available, you can undergo the standard WhatsApp onboarding. 3rd-party WhatsApp integration (Zendesk's WhatsApp integration, 360dialog, Twilio, etc.) For numbers that have been used in different 3rd-party WhatsApp integrations ...
Help Center 101
... )/10 = -60% Limitations The size limit for each image/GIF in the article is 20 MB. When importing articles from Zendesk, if the article is unpublished on Zendesk, it'll be imported into Gorgias as unpublished, however, if the parent ...
Shipup
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Shipup helps you follow packages to create a seamless, transparent, and branded delivery experience. With Shipup, you can send ...
Voice FAQ
What is the minimum bandwidth needed to support calls? Bandwidth (Uplink/Downlink) Opus*: 40kbps / 40 kbps PCMU: 100kbps / 100kbps Latency (RTT) < 200ms Jitter < 30ms Packet Loss < 3% You can also run a Twilio test to ...
Forward calls into or out of Gorgias
Using call forwarding, you can answer calls made to your Gorgias phone number on a physical device, or direct calls made to external numbers into Gorgias. Forwarded calls will create tickets in your helpdesk, so you can keep track of all interactions with your customers. Requirements Available ...
