These Rules will automatically reply to and tag tickets. General Autoresponder Use case: Automatically replies to new Email tickets. Example: Outside business hours Use case: Automatically replies to new emails received outside business hours. Example: Shopify Shopify Order Status Use case: Automatically respond to order ...
To use automation features like Order Management, you must have an active AI Agent subscription. Order Management is only supported on Shopify stores (it is not compatible with BigCommerce or Magento 2). Order Management allows your customers to check their order status, tracking number, and ...
Only available when using Shopify stores. Replacing email links with a Contact Form will help you reduce spam from bot crawls and enhance the automation and management of your customer inquiries - it detects mail-to links (links to an email address, for example, mailto: ...
You can assign a priority to tickets in your helpdesk to help your team resolve customer issues based on their urgency and impact. You can use ticket priority as a condition for creating Rules, as a filter for Views, and as a sorting option for tickets. Using priority ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Extend’s post-purchase automation platform integrates with Gorgias providing agents the ability to view and action Extend customer claims ...
... Apps. 2. Search for Gatsby and click it. 3. Click on the Connect App button. 4. Connect in Gatsby and Authorize the app. Set up Rules You can easily close duplicated tickets from Gatsby by setting up auto-close Rules - here are some examples for mentions, story ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. WAX, which stands for WhatsApp Xperience, is a WhatsApp marketing automation platform based in France. Their user-friendly app ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. The Stateset ReSponse AI app uses state-of-the-art Artificial Intelligence and Robotic Process Automation to quickly and ...
