554 Results for "chat"
Signals
... -first Cloud Employee platform. Cloud Employees connect directly into Gorgias to enhance your customer experience — handling conversations across phone, email, SMS, chat, and social, all in real time. Powered by a multi-agent coordination system, Cloud Employees can complete complex, multi ...
Dotdigital
... insight and action. Using Dotdigital, brands can acquire, convert, and retain customers using multiple channels, including email, SMS, live chat, push notifications, and more, all in one platform. Drive engagement and revenue with automated personalized customer experiences at scale. Integrate Gorgias ...
Best practices: prepare Shopping Assistant for sales conversations
... conversation, you want Chat to be inviting and obvious Is Chat being covered by other apps on the page? → go to Settings > Chat > Appearance to change the Chat widget position Does the widget clearly indicate that shoppers can use it to Chat → consider changing the Chat ...
Order Management 101
... information Billing information Payment information FAQs Once the shopper starts a Chat with an agent and it's still ongoing, when will the Chat revert to the Order Management portal? Once the customer starts a Chat with you, they'll still be able to go ...
Customize Help Center preferences
... 't support that language, Gorgias will revert to the default one you selected. 11 languages are currently supported, just like with the Chat integration: English (US) French (France) French (Canada) Czech Danish Dutch German Italian Norwegian Spanish (Spain) ...
Sendlane
... -data customer insights to generate more revenue, increase retention, and deliver exceptional customer experiences on autopilot. With this integration, you can chat with your customers from Gorgias and sync communications with Sendlane SMS replies, without having to switch between applications. Automatically open Gorgias tickets whenever ...
Translation by Lingpad
... communicate in multiple languages. The Lingpad app is a lifesaver for you if your agents aren’t sure how to respond or resolve multilingual chats or tickets assigned to them. It's the only tool that offers contextual translation to help enhance your e-commerce support experience ...
Certainly
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Certainly is a Conversational AI Platform made for e-commerce and customer service - it's a conversational interface that ...
