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248 Results for "chat"

Glew.io

... loyalty program to your subscription platform and more – for powerful multichannel reporting that drives growth. Evaluate your customer support performance by channel – including email, Chat, and messenger – and identify areas of opportunity. Segment your customers by support activity, blended with other KPIs and buying behavior filters, ...

Tolstoy

... the drop-down menu of response options, and select Chat. 3. Open the drop-down menu to show the list of live Chat options. From the live Chat options, select Gorgias. 4. Click Save - when a user clicks on the Chat option, it' ...

SMSBump

... the initial message came in through. Steps This integration requires you to have an active Shopify Store and an enabled SMSBump account. 1. Make sure Chat is enabled in your SMSBump dashboard by navigating to Settings -> General Settings -> Chat. 2. To install the Gorgias app on ...

Convert pricing

... per browser session. You'll be able to track the revenue conversion of your Convert campaigns through the dedicated Statistics dashboard. Light Campaigns and Chat conversations continue to remain included in our Helpdesk pricing. The plans listed below apply only to Convert campaigns. Learn more about Campaigns and Chat ...

How AI Agent uses Vision to understand images

... email (using the 📎 icon), or that has been copy-pasted as an inline attachment. Although customers can attach images in chat, AI Agent currently cannot use Vision in chat conversations. Does AI Vision support multiple languages? Yes, AI Agent can read text ...

BigCommerce 101

... using BigCommerce customer data in Rules Create and duplicate orders from your Gorgias dashboard Refund orders directly from Gorgias FAQs How do I install Gorgias Chat on my BigCommerce store? You will want to follow the custom installation instructions that can be found here. Can I connect more than ...

Convert Campaigns templates

... Campaigns are available only to Convert subscribers and can be managed solely by admins. Steps 1. Navigate to Settings -> Convert -> your Chat -> Campaigns. 2. Click on the Create Campaign From Library button in the top right corner. 3. You'll see four sections ...

Review your Convert campaign performance

As you start to run campaigns with Gorgias Convert, you can review the effectiveness of your campaigns by visiting the Campaign report. In the Campaign report, you can see how much revenue your Convert campaigns are generating for your store. Leverage data on impressions, engagements, and ...