This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Tolstoy is an interactive video platform that helps users create meaningful and personal conversations at scale. With the Tolstoy app, monday ...
Sometimes Gorgias is unable to deliver your email messages. When this happens, Gorgias receives an error message from your email provider, like Gmail or Outlook, that explains why your email was not delivered. You can find the error message in your ticket conversation when an email fails ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Ringover automatically handles phone and SMS tickets from your helpdesk and offers a personalized customer service experience. Automatically log all conversation activity ...
... AI Agent responds to customer emails with personalized, high-quality answers — freeing up valuable time for your team to focus on more impactful conversations. When AI Agent receives a question from a shopper, it decides whether it can reply with a relevant response, complete an action ...
... all events Print ticket Mark as spam Delete Merge ticket You can merge tickets about the same issue from the same customer to keep the conversation flow easier. Check out our article on merging tickets here. Mark as read/unread This feature works similarly to the option in your ...
... Next gives e-commerce operators the tools to unlock profitable growth, with fully customizable marketing funnels, checkouts, and upsell paths. Boost conversion rates, increase AOV, and build long-lasting, personalized customer relationships. With Gorgias and 29 Next, you can sync customer ...
... human (until they’re handed off they will remain in the Octocom app only): In Octocom, both chat and email conversations can be found under the “Human” tab, as closed conversations: While email conversations can be found under the “Bot ...
The SMS Add-on is a supplementary subscription for Gorgias account holders. This subscription gives you access to the Gorgias SMS channel, allowing you to send and receive customer messages directly in your helpdesk. When customers send an SMS to your store, you'll automatically be ...
