If the customer closes the Chat widget and misses your message, you have the option to have the transcript automatically sent to them 30 minutes after the last message in the conversation. They can reply to the email to continue the conversation in the same ticket or jump back ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Zoom Virtual Agent is a conversational artificial intelligence (AI) and chatbot solution that works around the clock on multiple customer ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Drive 3X+ increase in conversions with Digioh! Leverage Digioh's onsite + in-app quizzes, surveys, ...
Ticket Fields are customizable properties that allow CX teams to collect and organize information about tickets. Agents fill in ticket fields before closing a ticket, so you can continuously collect data about your conversations with customers. Ticket Fields can be mandatory, requiring an agent to populate a field ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. With Skio you can easily migrate, increase conversions, and reduce customer tickets by 60% with passwordless login. It has ...
... not. When disabled, your conversations won't be translated. Base language - this is the most common language your team speaks. All incoming conversations will get automatically translated into a base language. Non-translatable languages - additional languages that your team members speak. All incoming conversations in ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Sidekick is an AI bot designed to hold natural and dynamic conversations with your customers - it helps you automate and improve ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Shopper Approved Reviews is used to track reviews, traffic, and conversion: View your customer’s ratings and reviews ...
