... , NPS, & 5-star feedback! Add CSAT, CES, 5-star, NPS, or custom surveys to Gorgias conversations Embed one-click surveys directly into Gorgias macros and email templates. The copy and paste setup takes less than 5 minutes! Simplesat ...
... of these parameters simultaneously: If you, for example, want to open the Chat automatically, and also set the default page as conversation, and pre-fill the user message with "Hello", you can combine all the parameters in a single URL by ...
... limited - we recommend that it be implemented by someone with a technical background. You may want to set up the shopper's email programmatically - to do so, we exposed the captureUserEmail method that allows you to change the user email associated to the current Chat conversation.
... your repetitive tickets and free up your time. You can use your Chatdesk Team to increase response times by up to 70% and drive conversion by 15%+ When support agents respond to a ticket via Chatdesk Teams, the responses will be sent out to the customer ...
... We're one of the most cost-effective AI support agent solutions available. ➡️ Pay one simple price — $0.10 per ticket/conversation. AI answers questions 24/7, trained on all your help docs + company knowledge. Spend more time on complex queries & high ...
... customers, and products through comprehensive reporting and an easy-to-navigate interface. Our Gorgias integration allows you to see all your Gorgias conversations with a customer directly on their customer profiles in Metorik. You can also send emails to customers from their profiles. You can access existing ...
... tickets coming from Shopney so you can group them in a separate View or create Rules to only affect them. When dealing with mobile app conversations on your Gorgias dashboard, don't use the Send & Close button - it'll close the conversation on Shopney' ...
... configure Chat Quick Replies to be shown when your Chat is online. Your customers will see Quick Replies: When they start their first Chat conversation with you If they already chatted with your company and they open the Chat again more than 24 hours after the last message When ...
