... customers, and products through comprehensive reporting and an easy-to-navigate interface. Our Gorgias integration allows you to see all your Gorgias conversations with a customer directly on their customer profiles in Metorik. You can also send emails to customers from their profiles. You can access existing ...
... tickets coming from Shopney so you can group them in a separate View or create Rules to only affect them. When dealing with mobile app conversations on your Gorgias dashboard, don't use the Send & Close button - it'll close the conversation on Shopney' ...
... configure Chat Quick Replies to be shown when your Chat is online. Your customers will see Quick Replies: When they start their first Chat conversation with you If they already chatted with your company and they open the Chat again more than 24 hours after the last message When ...
... or offline capture only if they don't manage to resolve the inquiry through the automated interaction. This can reduce the flow of your conversations, making your interactions with customers more efficient, but they can't be turned on while Article Recommendations are switched on ( ...
... , with a focus on increasing incremental revenues. Engage your customers on the communication channel with the highest open rate. Create marketing campaigns and track conversions for commercial events, discounts, referrals, back in stock, etc. Create journeys with automated conversational flows to enable end-to ...
... their email and SMS lists, automate revenue-driving emails and messages, launch website popups to capture sign-ups, and increase conversion rates. You can choose from a library of email and SMS templates to automate personalized experiences that drive sales like abandon cart and welcome ...
... limits instead. When customers call your store, you'll automatically be able to see the customers' e-commerce history, past conversations, and other integration data. We match the number with the customer profile in Shopify, not the shipping section. The phone number you ...
... your content and Gorgias tickets to learn your brand's voice and policies. Then, using GPT, it handles both chat and email conversations in Gorgias as the always-on agent. Why PerfectBot is the ultimate AI agent for Gorgias: ⚡ Designed for Gorgias. PerfectBot works ...
