Gorgias logo
Gorgias logo

All articles

173 Results for "convert"

Bloomreach SMS

... Integration. 4. Check the I agree to the terms & conditions checkbox and click Continue. 5. Enter your Gorgias subdomain. 6. Switch on Sync SMS Conversations. 7. Click on Connect your Gorgias account with Bloomreach. 8. A pop-up window will show, click on Authorize unapproved app. 9 ...

Best practices for writing Guidance

... feedback → Regularly review and give feedback on AI Agent tickets. This type of exercise allows you to find tickets where the AI handed over the conversation to your team or did not answer correctly. Create new Guidance to address these topics In the ticket Feedback tab you can also see ...

Siena AI

... our tickets using a random agent or one of our agents? Siena has a dedicated Agent (created during installation) that automates your conversations on your behalf. How do I know which conversations were automated by Siena? All tickets that were automated by Siena will have the ...

How Gorgias' AI Agent works

... to write a complete answer. The response is written according to your tone of voice instructions. It is also adapted to the channel where the conversation with your customer is happening (for example — AI Agent writes shorter, more conversational messages on chat versus comprehensive messages on email) ...

Help Desk Migration

This integration was built by our partners and while we do support it, in case any technical issue arises, the wait time might be a bit longer than for a regular support request. Help Desk Migration helps e-commerce brands easily migrate data to Gorgias from other ...

SMSBump

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. SMSBump is an enterprise-grade SMS platform designed for Shopify businesses. Enabling the integration allows SMSBump to create SMS tickets inside ...

Shipped AI

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Shipped AI's uses machine learning to become a crucial member of your team - it’s empowered to work ...

Stonly

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Stonly is a platform for building step-by-step interactive guides that you can put anywhere for on-demand ...