... and can be supported within the US only. The client received only one reply. Why? You can only reply once to customers through Omnisend. You should close the ticket after the first reply then, if the client responds, a new conversation will be created for further communication.
... but not from Gorgias to KrispCall. Notes logging: This option syncs notes to Gorgias. The notes are created/edited/deleted from the conversation box or during the call. Toggling off this button won’t sync notes to Gorgias: Workflow Settings Make sure to enable call ...
... associated with Gorgias, so any messaging used within the Playground, will remain and only be visible in Fini: You can see the conversation that happens in a Gorgias ticket under the History tab under Conversations→History, in the Fini Dashboard. You can also choose to have ...
... Updates, etc. If you opt-in, your tickets will appear in Gorgias with an existing tag coming from Gmail. Group emails into conversations We group messages like Gmail does by default which can cause issues with Contact Forms, so it's best to disable this ...
... to Comment event, which will include the comment you were responding to and a link to the Instagram comment ticket where you initiated the conversation. It will also include the Instagram Direct message response from the previous step. The rest of the conversation will take place in the new ...
... tickets. Full reports: See Aide performance reports outlining the most common topics detected, automation executed, drafts used, and bot-handled conversations. Easy to Train: train Aide with macros, past tickets, topics, help articles, and add custom AI instructions to make ...
Gorgias Automate pricing is based on the number of interactions that get completely resolved by Automate features, without agent involvement. When subscribing to Automate, you choose a plan with a limited number of interactions per month (or year, for annual plans), just like the ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Klaviyo is a marketing platform that uses SMS and email for marketing campaigns based on customer interactions your business generates. The integration ...
