... a GPT4-powered AI chatbot trained on your Gorgias ticket and Shopify data helping you provide automated support via the Gorgias Chat Widget, email & SMS. Pricing starts at 0.1 cents per ticket. You can benefit from: 24/7 Customer Engagement with AI and instant ...
... {{ticket.customer.integrations.bigcommerce.customer.first_name}} {{ticket.customer.integrations.bigcommerce.customer.last_name}} Customer email {{ticket.customer.integrations.bigcommerce.customer.email}} Customer phone number {{ticket.customer.integrations.bigcommerce.customer.phone}} Customer ...
... Macros - you'll find them under the type field when you try to create a new Macro. The available actions are: Forward email Add attachments Set status Assign an agent Assign a team Set subject Snooze for Send internal note Exclude ticket from CSAT Exclude ticket from ...
... Chat is the first engagement platform with 15+ social and comms channels built-in. It integrates with 15+ social channels such as Email, Instagram, WhatsApp, TikTok, Discord, Yelp, and more. The Omni app merely redirects users to the designated channels shown ...
... built-in spam protection, the ability to attach multiple files, and customizable subject lines. Some of the benefits include: Using an email link on the website directly causes exposure to spam - using a Contact Form can drastically reduce this. The Shopify/BigCommerce default contact ...
... Last used integration name Last used integration type Created by an agent Subject Creation date Closed date Survey score Survey replied date Assignee name Assignee email Customer email Customer name Customer last Shopify order First response time Resolution time Number of agent messages Number of customer messages Ticket fields You ...
... helps retailers turn data into insight and action. Using Dotdigital, brands can acquire, convert, and retain customers using multiple channels, including email, SMS, live chat, push notifications, and more, all in one platform. Drive engagement and revenue with automated personalized customer ...
... into repeat customers. Turn your followers into loyal customers with personalized, automated campaigns, reducing acquisition costs and achieving conversion rates 20x higher than email marketing. Use advanced automation flows to capture email and attributes. With the Ubu+Gorgias integration, you will be able to: Link ...
