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Magento 2 Variables

... message. Variables Customer name {{ticket.customer.integrations.magento2.customer.firstname}} {{ticket.customer.integrations.magento2.customer.lastname}} Customer email {{ticket.customer.integrations.magento2.customer.email}} Customer date of birth {{ticket.customer.integrations.magento2.customer.dob|datetime ...

Bigblue

... request. Bigblue is a fulfillment company for e-commerce brands - their technology allows you to offer prime-like deliveries, branded tracking emails, a return portal, and more. And every order is automatically prepared in their logistics network. With the Bigblue App for Gorgias, ...

Aircall

... The integration uses the email of the agent to find internal users in Gorgias. If the Aircall user email doesn’t match the Gorgias email, the integration will leave the ticket unassigned. Comments are not assigned to the correct users The integration uses the email of the agent ...

Mercuri

... a GPT4-powered AI chatbot trained on your Gorgias ticket and Shopify data helping you provide automated support via the Gorgias Chat Widget, email & SMS. Pricing starts at 0.1 cents per ticket. You can benefit from: 24/7 Customer Engagement with AI and instant ...

BigCommerce Variables

... {{ticket.customer.integrations.bigcommerce.customer.first_name}} {{ticket.customer.integrations.bigcommerce.customer.last_name}} Customer email {{ticket.customer.integrations.bigcommerce.customer.email}} Customer phone number {{ticket.customer.integrations.bigcommerce.customer.phone}} Customer ...

Score AI

... comprehensive quality assurance and performance optimization for customer experience teams through artificial intelligence. Our platform automatically evaluates every customer interaction - whether voice calls, email exchanges, live chat, or social media messages - using intelligent scorecards that adapt to your unique workflows and compliance requirements. Empower agents ...

Omni Single Click Chat

... Chat is the first engagement platform with 15+ social and comms channels built-in. It integrates with 15+ social channels such as Email, Instagram, WhatsApp, TikTok, Discord, Yelp, and more. The Omni app merely redirects users to the designated channels shown ...

Standalone Contact Form

The standalone Contact Form allows for flexibility - you can embed it onto your website or share the link directly with your customers. It also offers several advanced features, such as built-in spam protection, the ability to attach multiple files, and customizable subject lines. Some ...