299 Results for "email"
Octocom
... a human (until they’re handed off they will remain in the Octocom app only): In Octocom, both chat and email conversations can be found under the “Human” tab, as closed conversations: While email conversations can be found under the “ ...
Help Desk Migration
... email. 5. Choose your Source platform from the “Migrate from” dropdown. Enter the required credentials such as URL, API Token, or email address. 6. Once your source platform is connected, select Gorgias as your target platform. Enter your Gorgias subdomain and click Continue. 7. Log ...
Customize how AI Agent hands over Chats to live agents
... number one priority.” Optionally, select the ON/OFF toggle to Enable email capture. Email capture lets you collect the shopper’s email address when AI Agent can’t respond so your team can follow up later. If Email Capture is set as Optional → AI Agent ...
Reveni
... sidebar, and you can access the customer’s profile in Reveni via the widget link: Note that the widget only retrieves RMAs created in the last 75 days, and the customer needs to be present in the Reveni app, with a matching Gorgias email address.
Toll-free Verification
... Business address Your physical address (like 1234 Main Street, San Francisco, 94105 CA). Contact person The first and last name, email address, and phone number of the contact on your end. The email address will be included in communication with our service provider so ...
Amazon, eBay, TikTok, Back Market, Newegg, Etsy & Walmart by ChannelReply
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. ChannelReply allows you to respond to eBay, Amazon, Back Market, Newegg, Etsy, and Walmart buyer messages from ...
Textline
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Textline is a business text messaging platform that empowers customer support teams by making it easy to send and respond to text ...
Medallia (Stella Connect)
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Medallia Agent Connect connects customer feedback, quality assurance, and coaching, giving CX leaders visibility into service and performance, ...
