329 Results for "email"
Loop Returns
... in Loop. 1. Navigate to the Loop Admin under the Returns tab and click on an existing Exchange request. 2. Copy the customer’s email address. 3. Head back to your helpdesk, click Search on the left, paste the customer's email address, then click ...
Frate Returns & Recommerce
... can track the status of the return and view the details in the Frate app: If there’s a ticket with the same email as in the return the data should show in the widget: Limitations Starting a return directly from the website’s chat will ...
SMSBump
... can use it to create a View that will help you track these tickets. If you don't see the actual customer's email address, you can set the correct customer. FAQs Can I create SMS tickets from Gorgias? Customers must first text your SMSBump number ...
VIA
... a new tab, open VIA -> Settings -> Integrations and select Gorgias. 3. Copy the Base API URL, the Username (email), and the Password (API Key) from the Gorgias tab you opened in step 1, and paste them into their ...
CircleLoop
... Integrations. 2. Scroll to the Gorgias integration and click on Install. To connect your CircleLoop and Gorgias accounts you will need to provide: The email address associated with your Gorgias account An API key for accessing Gorgias (see How to Find Your API Key) The domain of ...
Zapier
... ": "email", "via": "api", "messages": [ { "channel": "email", "via": "api", "source": { "type": "email", " ...
HTTP, LoyaltyLion, and Klaviyo Actions
HTTP Actions can also be performed by adding webhooks directly inside a Macro. LoyaltyLion Actions To award a given number of points to a customer, create an HTTP hook with the info below: Title: Award any number of points to a customer POST URL: https: ...
Macro Variables 101
Once you set up a variable within a Macro, each time you use this Macro the system will replace the variable with a relevant piece of customer data - so long as it's something available in the customer sidebar to the right. If the information isn' ...
