... t be imported properly. Please do the Zendesk import and then import your emails to avoid any inconsistencies. Because of the way Zendesk and our Email integration work - you'll see that there are no replies sent from Zendesk in your email's Sent folder. In other ...
... in the sidebar: At the top of the Smartrr widget, you'll see the following relevant subscriber information: Subscriber name Subscriber email Has logged in: TRUE - if the subscriber has created an account on your site and signed in FALSE - if the subscriber ...
... data by time (up to a maximum timeframe of 1 year) and by channel: Chat, Help Center, Contact Form and Email. Selecting the date and channel filters at the top of the Automate Overview report Limitations You cannot filter the report by store (if ...
... email link sent to them. The agent won't be able to access Gorgias until they've clicked on this link in their email. This is to ensure that agents’ accounts are as secure as possible when not using 2FA. Steps Enable single sign-on ( ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Loop allows Shopify brands to automate their entire returns process, including exchanges. With Loop and Gorgias, you can allow customers ...
When you enable Article Recommendation in Chat, Gorgias' AI automatically recommends articles from your Help Center to answer shopper's questions. You can Train the AI to improve its recommendations and help you find gaps in your Help Center content. Training helps the AI improve, increase ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Frate's fully automated returns management software/app is optimized to reduce costs, emissions, and operational complexity with ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. SMSBump is an enterprise-grade SMS platform designed for Shopify businesses. Enabling the integration allows SMSBump to create SMS tickets inside ...
