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Translation by Lingpad

... All Channels: The Lingpad app offers two-way translation of your support tickets received through different channels. You even get the translation of email subject lines to provide all-round support to your shoppers. Glossary Support for All: The glossary feature in Lingpad helps keep your ...

Emotive

... add the webhook to Gorgias. 1. In Emotive, go to Settings -> Integrations -> Gorgias. 2. Gather your Gorgias API Key, Email address, and Gorgias subdomain - you can get this information from your Gorgias account under Settings -> You -> REST API ...

Attentive SMS Marketing

... > HTTP Integration -> Manage - there will be two new Attentive integrations. Tickets created by the Attentive integration will be created via the email channel - if you have Rules set up to auto-respond to emails remember to include a filter to exclude any tickets with ...

Test how AI Agent responds to customer questions

... Test page, use the dropdown menu to choose who AI Agent is responding to: Existing customer: use this option to select the email address of a customer who has previously interacted with your store and may have prior order information New customer: who this test an ...

VoyageSMS

... For the email field, please use your default email in Gorgias, to get it, go to Settings -> Channels -> Email. Find an email on the list that ends with @emails.gorgias.com or @email.gorgias.com and paste it into Voyage SMS ...

Awtomic Subscriptions

... Gorgias, in addition to the widget, you'll need to enable the Optional Settings field and add a Gorgias user's email address: You then need to create a subscription plan that your customers can purchase: Once a customer makes a purchase and creates ...

Customize how AI Agent hands over Chats to live agents (beta)

Beta feature: AI Agent on Chat is currently in Open Beta. It is available to any customer that subscribes to Automate. During the Beta, you can expect ongoing changes as we work to improve AI Agent on Chat based on your usage and feedback. When you enable AI ...

Amazon, eBay, Back Market, Newegg, Etsy & Walmart by ChannelReply

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. ChannelReply allows you to respond to eBay, Amazon, Back Market, Newegg, Etsy, and Walmart buyer messages from ...