... FAQ to learn more. Do customers need to send images in a certain way? Yes, currently AI Vision only supports image attachments on email. An image attachment is any file that has been properly attached to email (using the 📎 icon), or that has been ...
... Check out our dedicated section for the standalone Contact Form. Limitations The free text field for the first name is limited to 100 characters The email address left in the email field has to be a valid one and the field is limited to 100 characters The message field is ...
If you need to migrate tickets from non-Zendesk customer support platforms and you're unable to do so through email import in Gorgias, then you can use a platform like help-desk-migration.com.
You can also check our Master Subscription Agreement (MSA) here. We strive to provide maximum customer support and currently provide it through Email and Chat 24/7 - you can reach out to our Support team using the Chat widget in the bottom right corner of your ...
Gorgias (pronounced "gorgeous") is a customer support platform built for e-commerce companies. Connect all of your customer service channels: Email, Chat, Voice, Messenger, Facebook, Instagram, and SMS, and manage all of them from inside one Gorgias ...
When you want to get a clear overview of your ticket volume based on the different communication channels such as Facebook Messenger, Instagram Comments, Email, Chat, etc., this is the section you will want to dive into. You'll also have links to the ...
... in emails.gorgias.com for Mailgun or email.gorgias.com for Sendgrid. This email address is used for the following features: Sending and receiving emails through integrations set up with email forwarding. Sending satisfaction survey emails Sending emails via the Send Email Rule action Direct Email integrations don' ...
A customer's profile can be edited from either the customer settings page or from a ticket directly. Updating customer information (other than removing a phone number or email address) in their Shopify profile will sync with Gorgias, but the sync works only one way - ...
