296 Results for "email"
Chat Transcript
... -> Chat -> your Chat integration -> Preferences. 2. Toggle the Send chat transcripts to customer email setting on. 3. Select which Email integration you'd like to use to send these emails above that toggle - if none is selected, the active Email integration ...
Set ticket customer
We don't recommend setting customers when they're having a Chat conversation because it creates new tickets and the conversation is split - instead, you can merge the customer. 1. Ask the customer for their name, email address, phone number, or order number ...
Create a ticket
... please follow the steps below: 1. Click Create Ticket in the left-hand side dashboard. 2. Set the ticket subject. 3. Enter the email address(s) of the recipient. 4. Select the email address you want to send your email from. 5. Type your message or ...
Omnisend
... be a bit longer than for a regular support request. Omnisend is a multi-channel marketing automation platform for e-commerce businesses. Send email marketing, newsletters, and SMS campaigns (start with 500 free emails per month). Grow your email lists with popups including exit ...
Judge.me Product Reviews
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Judge.me is a fast-loading, fully customizable review app, available in 37 languages. You can schedule automatic emails ...
Fini AI
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Fini AI helps solve your support queries with Enterprise-Grade Agentic AI. Fini’s AI integration with Gorgias email → chat ...
Users 101
... it. Please make sure that the email address you want to use isn't already used as an Email integration or as a customer email address - a single email address can't be used as a login email of a Gorgias user and a customer email at ...
Create a customer
... the top left. 2. Click on Add Customer in the top right. 3. Enter the customer's name, add a note, their email, and/or their phone number - if you don't want to enter a phone number or email, you can ...
