397 Results for "help"

Set up voicemail for Gorgias Voice integrations

If you’d like your customers to leave voicemail messages when your phone support is unavailable, add a Voicemail step to any call flow, and include a custom greeting. Requirements Available on all Helpdesk plans with the Voice Add-on Only Admins can enable voicemail All ...

Dotdigital

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Dotdigital is a leading customer engagement platform that helps retailers turn data into insight and action. Using Dotdigital, brands can acquire ...

Rise.ai

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Turn customer satisfaction into revenue by connecting your Gorgias helpdesk with Rise.ai’s digital wallet. Support teams can issue store ...

Ringover

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Ringover automatically handles phone and SMS tickets from your helpdesk and offers a personalized customer service experience. Automatically log all conversation activity ...

Parabola

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Parabola is an AI-enabled workflow automation tool that helps support, CX, and operations teams turn messy, manual ...

Set up an internal knowledge base

... Help Center from being indexed by search engines. You can add a meta using Gorgias' Extra HTML feature to avoid the content of your Help Center being indexed. You may want to do this for several reasons: Internal use only Help Center (policies and procedures for your ...

Accessing Incognito Mode

Commonly, some issues that you encounter with Gorgias are caused by your browser. For example, when reactivating an email integration, sometimes your access token will need to be refreshed, and accessing Gorgias from Incognito can help achieve that. Steps Chrome 1. Open Chrome. 2. Click on ...

Loris

Loris enables customer service teams to uncover needs and attitudes within the customer conversations you’re already having, across all your channels. Spot trends and potential issues, analyze agent performance and guide live interactions using AI to help you deliver the best experience. Loris’ CQA ( ...