396 Results for "help"
Email: Connect your email and set up automatic forwarding
... address while using Gorgias, you can connect your email, then set up email forwarding to centralize your customer inquiries as tickets in your helpdesk. Requirements All Helpdesk plans (Basic, Pro, Advanced or Enterprise) can use automatic email forwarding to connect their email address to ...
AI Agent Actions: Loop Subscriptions
Loop Subscriptions is a Shopify app that helps you manage subscription offerings on your store. When you set up an Action for Loop Subscriptions in Gorgias, AI Agent can fully resolve requests from your shoppers who want to make changes to their current subscription, like skipping an upcoming ...
Gorgias Academy
Gorgias Academy is a free resource designed to help you master all things Gorgias. Choose from a variety of courses that will help you accelerate your onboarding process, improve adoption, reduce time to value, and scale your team’s success. Visit Gorgias Academy Access Gorgias Academy ...
Cookie Management
... one technical mandatory cookie with a lifespan of 30 minutes - __cf_bm - pushed by Cloudflare and used to protect your Help Center from bad bots. If you add some custom code, including a tool or a script into your Help Center, it might ...
Manage Gorgias Voice integrations
... access its settings. Every integration’s settings are unique, so be sure to adjust the settings for each integration you add to your helpdesk. From your helpdesk, click the Settings icon in the bottom-left corner. In the menu, locate Channels, then select Voice ...
Convert Campaigns templates
We're providing twelve general templates that can help you set up your Convert Campaigns so you can increase your conversion rate right away! Before publishing them, make sure you add specific links and products that you want to promote. By default, the Campaign message will ...
Assign priority to tickets in Gorgias
You can assign a priority to tickets in your helpdesk to help your team resolve customer issues based on their urgency and impact. You can use ticket priority as a condition for creating Rules, as a filter for Views, and as a sorting option for tickets. Using priority ...
Transfer Gorgias account ownership
The account owner is the person who created the Gorgias helpdesk, identified by the email address used at sign-up. You can't delete or change the account owner's role until ownership has been transferred to another user. There can only be one account owner ...
