... levels of your agents Use the Live Voice report to monitor call activity, statistics like average wait time, and the current status of phone agents (available, busy or offline) Requirements Any role in Gorgias (Observer → Admin) may view Live Statistics Monitor live support ...
... Customer date of birth {{ticket.customer.integrations.magento2.customer.dob|datetime_format("MMMM d YYYY")}} Phone number used in last order {{ticket.customer.integrations.magento2.orders[0].extension_attributes.shipping_assignments[0] ...
... you'll need it later - and save the customer that should now contain only one customer's name, email, and phone number. 4. Recreate the other customer with the data you saved in the previous step. 5. Manually set the customer on all tickets where ...
... this decision. If we do decide to pass these costs off to our customers, we will provide ample warning. Can I use the same phone number on multiple WhatsApp tools? No - you can't have one number on the native WhatsApp app/another tool and ...
... field, it'll be saved. The rest of the details below the note can tell you the customer's email address, phone, location, and the local time on their end - with the Show Less button, you can choose to expand and contract ...
... in the setup process. 8. Submit your WhatsApp Business number for verification - submit the phone number that you plan to use as your Whatsapp Phone number (it must meet the following requirements). If you're registering a phone number hosted through Gorgias, you must follow ...
WooCommerce is an open-source e-commerce plugin for WordPress allowing merchants to create e-commerce websites. It can be used by a blogger to sell some merchandise, and a full-blown online store with multiple sellers and hosts a huge traffic of buyers. It ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. You can use Zapier to create tickets in Gorgias when a customer calls you on RingCentral. We recommend setting up 3 Zaps ...
