... Australia ✓ ✓ New Zealand ✓ Submit the form below and our team will reach out with news as soon as possible. Request porting Our phone provider estimates porting will take an average of 4 weeks, but this timeline varies greatly - we can't guarantee your number ...
... phone line (Voice integration), you can create multiple, unique call queues to route and answer calls. You can also route multiple phone lines into the same queue to manage calls and provide a single caller experience. For each call queue, you can configure the following ...
... Add Customer in the top right. 3. Enter the customer's name, add a note, their email, and/or their phone number - if you don't want to enter a phone number or email, you can delete the field using the bin ...
... {{ticket.customer.integrations.bigcommerce.customer.last_name}} Customer email {{ticket.customer.integrations.bigcommerce.customer.email}} Customer phone number {{ticket.customer.integrations.bigcommerce.customer.phone}} Customer default address {{ticket.customer.integrations.bigcommerce.customer.addresses[0 ...
... {{ticket.customer.integrations.shopify.customer.first_name}} {{ticket.customer.integrations.shopify.customer.last_name}} Customer phone {{ticket.customer.integrations.shopify.customer.phone}} Customer address {{ticket.customer.integrations.shopify.customer.default_address.address1} ...
... integration - you can choose where you'd like to have your full name, agent's job title, logo image, phone number, etc. by editing a specific signature at Settings -> Channels -> Emails -> the email you'd like ...
... -first review platform helps you meet customers where, when, and how they're most likely to review (like on their phone) while displaying reviews on your storefront as well as across important channels such as Google Shopping and Meta Shops. Junip's integration ...
... levels of your agents Use the Live Voice report to monitor call activity, statistics like average wait time, and the current status of phone agents (available, busy or offline) Requirements Any role in Gorgias (Observer → Admin) may view Live Statistics Monitor live support ...
