98 Results for "phone"
Voice Overview Report
Voice Overview report provides an overall call volume as well as additional details of each call that can help you determine how to optimize your resources and what areas can be improved. Combined with Voice Agent report this will give you a clearer picture on the performance of your Phone ...
Set Business Hours for Gorgias Support Channels
... in conditions when creating Rules, and they control when the chat widget on your website appears online to shoppers, as well as when phone calls are routed to agents. Requirements Available on Basic, Pro, Advanced and Enterprise plans Only Admins can set Business Hours Set up ...
Create a customer
... Add Customer in the top right. 3. Enter the customer's name, add a note, their email, and/or their phone number - if you don't want to enter a phone number or email, you can delete the field using the bin ...
Signals
... deals with Signals, the AI-first Cloud Employee platform. Cloud Employees connect directly into Gorgias to enhance your customer experience — handling conversations across phone, email, SMS, chat, and social, all in real time. Powered by a multi-agent coordination system, Cloud ...
BigCommerce Variables
... {{ticket.customer.integrations.bigcommerce.customer.last_name}} Customer email {{ticket.customer.integrations.bigcommerce.customer.email}} Customer phone number {{ticket.customer.integrations.bigcommerce.customer.phone}} Customer default address {{ticket.customer.integrations.bigcommerce.customer.addresses[0 ...
Shopify Variables
... {{ticket.customer.integrations.shopify.customer.first_name}} {{ticket.customer.integrations.shopify.customer.last_name}} Customer phone {{ticket.customer.integrations.shopify.customer.phone}} Customer address {{ticket.customer.integrations.shopify.customer.default_address.address1} ...
Signatures
... integration - you can choose where you'd like to have your full name, agent's job title, logo image, phone number, etc. by editing a specific signature at Settings -> Channels -> Emails -> the email you'd like ...
Junip
... -first review platform helps you meet customers where, when, and how they're most likely to review (like on their phone) while displaying reviews on your storefront as well as across important channels such as Google Shopping and Meta Shops. Junip's integration ...
