... Flip enables seamless agent handoff with rich caller data, so agents spend less time gathering information and more time helping customers. Opens and closes phone tickets automatically for each call, and creates tickets with voicemail transcriptions so you always have the context you need. Once a call is ...
... enable transcriptions for your voice integrations, follow these steps: Navigate to Settings: Go to Settings > Voice. Select Integration: Choose the phone integration for which you want to enable transcriptions. Toggle Options: Select whether you want transcriptions for calls, voicemails, or both. Save ...
... if you'd like to become an Attentive customer, request a demo. When Attentive tickets are created in Gorgias, if the incoming phone number matches an existing customer, Gorgias will merge their information automatically. This way, you will have all of the additional customer information ...
... Klaviyo include Gorgias events in your Klaviyo analytics dashboards Read more about Klaviyo setup and Klaviyo Reviews. When shoppers send SMS messages to your Klaviyo phone number, it creates a ticket in Gorgias. Each subsequent message is then added to the Gorgias ticket thread, and any reply from ...
... provides a usual cancellation policy applicable to any Shopify-ran business. The only thing you need to add is the email and/or phone number of your business. Do you offer refunds or exchanges? (Returns & refunds) The template includes two sections depending on whether ...
... into the world of telephony allowing the deployment of a flexible telephony network, wherever an internet connection is available. They aim to replace desk phones with softphones, eliminating the complexity of setting up a support center. All existing contacts (end user with the phone number), ...
... calls, voicemails, and SMS will be logged as tickets in Gorgias. Your agents will see all important caller information directly in the CloudTalk phone integration - the real-time customer card displays all the following information: The customer’s contact details (name, email ...
This article explains the registration process of existing UK numbers in Gorgias helpdesk. If you're looking to obtain a new UK number, please follow these steps. If you want to transfer an existing number to Gorgias, please check out this article. By September 30, 2024 ...
