98 Results for "phone"
RingCentral
... channel": "phone", "via": "helpdesk", "source": { "type": "phone", "from": { "address": "{from phone number from zap step 1}", " ...
Loyoly
... -minutes setup. Display customer's Loyoly data in the Gorgias widget, such as loyalty points, missions completed, rewards claimed, phone number, and tier name. Optimize management of customer tickets by saving time on resolution with a direct link to the complete Loyoly profile ...
Flip CX
... Flip enables seamless agent handoff with rich caller data, so agents spend less time gathering information and more time helping customers. Opens and closes phone tickets automatically for each call, and creates tickets with voicemail transcriptions so you always have the context you need. Once a call is ...
Attentive SMS Marketing
... if you'd like to become an Attentive customer, request a demo. When Attentive tickets are created in Gorgias, if the incoming phone number matches an existing customer, Gorgias will merge their information automatically. This way, you will have all of the additional customer information ...
Help Center templates
... provides a usual cancellation policy applicable to any Shopify-ran business. The only thing you need to add is the email and/or phone number of your business. Do you offer refunds or exchanges? (Returns & refunds) The template includes two sections depending on whether ...
CallHippo
... into the world of telephony allowing the deployment of a flexible telephony network, wherever an internet connection is available. They aim to replace desk phones with softphones, eliminating the complexity of setting up a support center. All existing contacts (end user with the phone number), ...
CloudTalk
... calls, voicemails, and SMS will be logged as tickets in Gorgias. Your agents will see all important caller information directly in the CloudTalk phone integration - the real-time customer card displays all the following information: The customer’s contact details (name, email ...
Voice FAQ
What is the minimum bandwidth needed to support calls? Bandwidth (Uplink/Downlink) Opus*: 40kbps / 40 kbps PCMU: 100kbps / 100kbps Latency (RTT) < 200ms Jitter < 30ms Packet Loss < 3% You can also run a Twilio test to ...
