100 Results for "phone"
Attentive SMS Marketing
... if you'd like to become an Attentive customer, request a demo. When Attentive tickets are created in Gorgias, if the incoming phone number matches an existing customer, Gorgias will merge their information automatically. This way, you will have all of the additional customer information ...
Help Center templates
... provides a usual cancellation policy applicable to any Shopify-ran business. The only thing you need to add is the email and/or phone number of your business. Do you offer refunds or exchanges? (Returns & refunds) The template includes two sections depending on whether ...
Consio
... -create a Gorgias ticket for every Consio call, inbound or outbound. The ticket includes the AI call summary so agents see the full phone context; no tab switching. Smarter triage & follow-up: when a caller matches a contact, it's auto- ...
CallHippo
... into the world of telephony allowing the deployment of a flexible telephony network, wherever an internet connection is available. They aim to replace desk phones with softphones, eliminating the complexity of setting up a support center. All existing contacts (end user with the phone number), ...
CloudTalk
... calls, voicemails, and SMS will be logged as tickets in Gorgias. Your agents will see all important caller information directly in the CloudTalk phone integration - the real-time customer card displays all the following information: The customer’s contact details (name, email ...
Voice FAQ
... additional countries, you can reach out to our Support team and we may be able to expand access depending on the country. How many phone numbers can I create in my helpdesk? You're free to get as many phone numbers as you need in Gorgias - ...
KYC registration of UK numbers
This article explains the registration process of existing UK numbers in Gorgias helpdesk. If you're looking to obtain a new UK number, please follow these steps. If you want to transfer an existing number to Gorgias, please check out this article. By September 30, 2024 ...
Textline
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Textline is a business text messaging platform that empowers customer support teams by making it easy to send and respond to text ...
