... when a high-intent shopper hesitates at checkout. When Shopping Assistant offers a discount, it creates a new unique discount code in your Shopify admin, limited to a single use. Go to AI Agent from the main menu, then select Shopping Assistant Select the Strategy tab ...
... for your approval: 7. Next, you’ll find that the Ticket Widget will be automatically created and you can choose to include Shopify information about your customers in the Widget as well. We recommend leaving this option toggled on if you’re a Shopify user: ...
... an app requires additional values → select the step, then add the mandatory information For example, if you add a step to send a Shopify discount code, you will need to select the discount amount, when the discount expires, and so on. If you need to ...
Here you'll find instructions for some of the most popular domain registrars. While all registrars are very similar, some of the steps might slightly differ but, no matter the differences, the values should be added in the same way. If you're having issues ...
You can create custom HTTP widgets to show information from your custom HTTP integrations in the sidebar, under your customers' profiles. With custom action buttons and links, you can update data in another tool directly from inside Gorgias or navigate to a specific webpage from the widget ...
An error has occurred while trying to connect to the Gorgias Voice application Please refresh your browser to reset the connection. Microphone access hasn't been granted 1. From your Gorgias account, click the button next to the page URL. 2. Click on Site settings. 3. Check if ...
Migrating from Zendesk You can go through the entire migration process by following these steps: 1. Complete the Zendesk import 2. Enable channels 3. Pause the Zendesk sync 4. Disable channels The import rate can vary per account, depending on the number of comments/messages in tickets ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently ...
