209 Results for "tags"
Help Desk Migration
... Migration Objects. Specify which objects to migrate (tickets, agents, customers, knowledge base articles, etc.). Apply optional customizations: ticket tagging, skipping attachments, transferring inline images, migrating call recordings, migrating KB content versions, and prioritizing newest records first: Match ...
Sendlane
... to the customer from Sendlane, your messages won’t appear in Gorgias, only in Sendlane. The Gorgias tickets will be auto-tagged with the ‘Sendlane’ tag, and all related tickets will have the subject line “Sendlane SMS”. The Sendlane<> ...
Klaviyo SMS
... subscriptions, clicking on the Klaviyo profile widget link will take you directly to the customer's profile page in Klaviyo. You can also tag Klaviyo SMS tickets and follow up with them if they haven't purchased anything in the meantime. The integration syncs ticket information from ...
Asyntai AI Agent
... respond instantly in the language the message was sent in, even if the language was changed during the conversation. The ticket in question will also be auto-tagged with the Asyntai AI tag: Limitations There is currently no human agent handoff with this version of the integration.
Awtomic Subscriptions
... a customer makes a purchase and creates a ticket related to it, the widget will appear in the sidebar: Tickets are auto-tagged upon creation. If a new customer is created, the ticket will be tagged with a "new" tag: A status change ...
Siena AI
... the selected channel, if there is a pre-recorded response it will be automatically sent, and the ticket will be auto-tagged as well: FAQs Does Siena respond to our tickets using a random agent or one of our agents? Siena has a dedicated ...
Octocom
... the bot will hand the request over to an agent and create a ticket in Gorgias (via the API channel), and automatically tag them with the “octocom” tag: Email tickets are handed off in the same way, via the API channel and once ...
Multi-Language Support
The Chat can be displayed to different customers in different languages, allowing you to support your shoppers worldwide in a single widget. Our Chat will automatically detect shoppers' browser default language and configure campaigns and flows in the shoppers' preferred languages. Multi-language support is enabled ...
