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Manage Customers

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Ticket Customer

Ticket customer is the person that reached out and opened a support ticket with you, it's the customer reaching out to your team in need of some assistance.How it worksIn Gorgias, whenever one of your customers opens up a ticket with you, our system

Manage Customers

The Gorgias customers view shows a list of all the customers that have contacted your Support Team this far. You can fill it in by running a customer import upon integrating your store, by adding new customer profiles manually, or they will simply ge