298 Results for "email"
AI Agent Actions: manage Recharge subscriptions
... shopper has a single subscription, AI Agent collects the reasons for cancellation from the shopper AI Agent cancels the subscription and sends a confirmation email to the shopper Skip next subscription shipment in Recharge → this Action allows AI Agent to skip an upcoming order for an ongoing subscription. The ...
Rule Glossary: Ticket
... to both a user and a team, but it can never be assigned to two different users or two different teams. Ticket Assignee User Email The Rule is triggered based on the email address of the person assigned to the ticket. Ticket Channel Ticket channel detects the channel the ...
Order Management 101
... request is being reviewed. If you set up a Rule that'll automatically reply to tickets upon ticket creation, this will create 2 emails in the customers' inboxes - one automatic email from the Order Management portal letting them know they've submitted a request, ...
CloudTalk
... CloudTalk phone integration - the real-time customer card displays all the following information: The customer’s contact details (name, email, phone number, company, address, website, etc.) Call history with call recordings Comments and notes Gorgias tickets and conversations ...
Aissist.io
... and products Support Multimedia (video, image, voice, and text), omni-channels (WhatsApp, SMS, WebChat, Email, Social), and 65+ languages. Steps From your Gorgias account, head to Settings → App Store → All Apps Find Aissist.io ...
Login Issues
... in again on the desktop browser using the new password. Don't forget to check your Spam/Junk folder for the password reset email as well, if you’re not seeing it in your main inbox. Can't login due to an issue with 2FA ...
Trustpilot
... from Gorgias (including anonymous reviews) Connect multiple Trustpilot accounts to a single Gorgias account When replying to a review from Gorgias, an email will be sent to the customer, and the response will also show on Trustpilot under the review. Anonymous reviews will be shown slightly ...
Shop2app
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Shop2app is Shopify's mobile app platform designed to improve retention - customers are able to better connect with the brand ...
