... sent out to all registrants - including those who didn't attend. On-demand webinars (replays) Recordings of previous webinars are also available on demand - simply register and we'll email you a link to view the recording that can be rewatched. View replays
... > SLAs 2. Click on Create SLA button in the top right corner. You can also use one of our pre-made policies for Email, Chat, and Social media tickets by clicking on Create From Template button. 3. Add a user-friendly SLA name (for ...
... shopper has a single subscription, AI Agent collects the reasons for cancellation from the shopper AI Agent cancels the subscription and sends a confirmation email to the shopper Skip next subscription shipment in Skio→ this Action allows AI Agent to skip an upcoming order for an ongoing subscription. Shoppers ...
... shopper has a single subscription, AI Agent collects the reasons for cancellation from the shopper AI Agent cancels the subscription and sends a confirmation email to the shopper Skip next subscription shipment in Recharge → this Action allows AI Agent to skip an upcoming order for an ongoing subscription. The ...
... to both a user and a team, but it can never be assigned to two different users or two different teams. Ticket Assignee User Email The Rule is triggered based on the email address of the person assigned to the ticket. Ticket Channel Ticket channel detects the channel the ...
... request is being reviewed. If you set up a Rule that'll automatically reply to tickets upon ticket creation, this will create 2 emails in the customers' inboxes - one automatic email from the Order Management portal letting them know they've submitted a request, ...
... CloudTalk phone integration - the real-time customer card displays all the following information: The customer’s contact details (name, email, phone number, company, address, website, etc.) Call history with call recordings Comments and notes Gorgias tickets and conversations ...
If you're experiencing issues with logging in to Gorgias, as a first troubleshooting step please try to clear your Cache & Cookies. If you've used Google or Microsoft 365 SSO to sign in to Gorgias, you won't have an option to change ...
