295 Results for "email"
Gatsby
... when they tag you on Instagram. You can set it up in 1 click and then you'll see the ability to merge the email address to your Instagram DM tickets. Support tickets that come in via Instagram DM don't include the shopper's email address ...
Common HTML customization examples
... toggle the Extra HTML ON then paste the code there. Hiding the Contact button at the bottom of the Help CenterChanging the Contact us into Email usSidebar header example 🛒 Back to shop 📭 Email Us Redirect to your Help Center from your store You can add a hyperlink that ...
AfterShip Returns Center
... Returns RMA status and relevant return details. Infuse data and visibility into customer support live chat and tickets. Pull up all return details with shopper emails and inject responses into Gorgias live chats and tickets with just one click. Empower Gorgias AI agent to provide instant return status updates or ...
Thankful.ai
... paste it into the API Key field for your newly created Gorgias integration in Thankful. 5. Fill out the rest of the fields: Agent email refers to the agent you created for Thankful (like the [email protected] email), ...
Mage Loyalty
... enrolled in your loyalty program, the sidebar will display default values (0 points, "Not enrolled"). The customer's email address in Gorgias must match their email in your loyalty program for the data to link correctly. What template variables are available? Template ...
Merge customers
... Merge customer profiles manually 1. In a ticket, search for the customer in the customer sidebar on the right using the order number, email address, phone number, or name. 2. A list of potential matches will appear, click on the profile you wish to merge ...
Okendo
... review. Integrate multiple Okendo accounts with a single Gorgias account. The ticket created for the review will be sent to the store's support email address, using the name of your Shopify account in the Name field. This means that you can identify which Shopify store the review ...
Add internal notes to tickets
... messages sent, or onetouch tickets metrics that are measured in Analytics. If you forward a ticket that includes an internal note to an external email address, the internal note won’t be included. Tip: Apply a macro as an internal note to apply the macro’ ...
