Gorgias logo
Gorgias logo

All articles

Loyalty & retention

Annex Cloud

Annex Cloud is a cloud-based customer loyalty solution that provides integrated loyalty, engagement, and retention solutions for enterprises. A range of program types are supported, including online, omnichannel, paid membership, social, incentives,

Influence.io

Influence.io enhances your customer support experience and seamlessly combines the power of loyalty management with efficient customer support. 1. Go to Settings -> App Store -> All Apps. 2. Find Influence.io on the list and click it. 3. Click on the

LoyaltyLion

LoyaltyLion is a digital loyalty framework that gives e-commerce stores innovative ways to engage and retain customers. If you're using LoyaltyLion for your loyalty program, you can connect it to Gorgias to display information next to support tickets

Onward Package Protection

Onward is a holistic post-purchase platform for modern brands that ensures customers get what they purchase while also rewarding them for being loyal customers. It allows customers to insure their orders from any unforeseen issues that may arise from

Simplesat

Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and sync it back to Gorgias. Embed interactive customer surveys directly in email tickets by adding the survey to CSAT settings, as well as Macros. 1. Log into your Simplesa

Smile

Smile.io creates and manages reward programs (loyalty points, referrals and VIP programs) to build a fruitful relationship with both your new customers and the most loyal ones.Integration benefitsDisplay the customer's Smile profile next to tickets i

Loyoly

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. With Loyoly, you create a loyalty & referral program that your customers will be fans of, turning t

Rebuy

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Rebuy is the leading e-commerce personalization platform. The world’s fastest-growing, and most cus

Toki

Toki is the modern retention platform. The next generation of retention, community, and loyalty for e-commerce brands. End-to-end rewards + store credit infrastructure to take your organic revenue from 0 to 100 in under three months, designed for max

Kangaroo Loyalty Rewards

Enhance your customer service experience with Kangaroo's seamless integration with Gorgias. This powerful tool provides customer support agents with direct access to critical loyalty information, ensuring they can deliver personalized and efficient s

Omneo

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Omneo is an omnichannel Clienteling, Loyalty, and CX platform that allows retailers to create and u

Refilliate

Refilliate’s comprehensive suite of tools enables businesses to build solid and lasting relationships with their customers by offering personalized rewards and incentives. With an emphasis on cutting-edge technologies, ease of use, and powerful analy