Gorgias logo
Gorgias logo

All articles

Loyalty & retention

Annex Cloud

Annex Cloud is a cloud-based customer loyalty solution that provides integrated loyalty, engagement, and retention solutions for enterprises. A range of program types are supported, including online, omnichannel, paid membership, social, incentives,

Influence.io

Influence.io enhances your customer support experience and seamlessly combines the power of loyalty management with efficient customer support. 1. Go to Settings -> App Store -> All Apps. 2. Find Influence.io on the list and click it. 3. Click on the

LoyaltyLion

LoyaltyLion is a digital loyalty framework that gives e-commerce stores innovative ways to engage and retain customers. If you're using LoyaltyLion for your loyalty program, you can connect it to Gorgias to display information next to support tickets

Onward Package Protection

Onward is a holistic post-purchase platform for modern brands that ensures customers get what they purchase while also rewarding them for being loyal customers. It allows customers to insure their orders from any unforeseen issues that may arise from

Simplesat

Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and sync it back to Gorgias. Embed interactive customer surveys directly in email tickets by adding the survey to CSAT settings, as well as Macros. 1. Log into your Simplesa

Smile

Smile.io creates and manages reward programs (loyalty points, referrals and VIP programs) to build a fruitful relationship with both your new customers and the most loyal ones.Integration benefitsDisplay the customer's Smile profile next to tickets i