Convert is an add-on product that enables ecommerce brands to elevate their customer experience by easily launching onsite campaigns to increase website conversion rates. If you're a chat user, you already have access to Convert and can launch free L
Check out our video and the steps below to set up Gorgias Convert on your account. 1. Navigate to Convert → your Chat integration -> Installation. 2. Once you're on the Installation page, choose the appropriate connection method:. 3. Click Install. 4
Once Gorgias Convert is enabled for the account, whenever we insert links or product cards into a Chat campaign or helpdesk conversation, Gorgias tracks three UTM parameters to track the effectiveness of each campaign - source, medium, and campaign.
You can use Convert campaigns to engage with shoppers who visit your Shopify store in real time, and create an experience that closely resembles in-store interactions. Campaigns are proactive messages that appear in the Gorgias chat widget whenever a
Here you'll find a list of all the Campaign triggers available to Convert subscribers. We'll explain what each of them does, but you can also use Campaign templates. We also recommend checking out how some of the other merchants that use Gorgias Conv
We're providing twelve general templates that can help you set up your Convert Campaigns so you can increase your conversion rate right away!. Before publishing them, make sure you add specific links and products that you want to promote. By default,
This article outlines steps to troubleshoot why your Convert Campaigns show no impressions or no data on the Convert report. Let's first check if the issue lies in report filters or Campaign settings. Ensure you've selected the correct store in the f
Whether your goal is to educate customers, reduce cart abandonment, or increase average order value, having a clear strategy ensures your campaigns are targeted, impactful, and aligned with your business objectives. By following these best practices,
The best way to prevent misuse and track the success of your Campaign discount codes is to create unique codes with a limited expiration date. You can generate unique Shopify codes directly in Gorgias and use them in your Convert Campaigns to initiat
You can use A/B testing with your Convert campaigns to compare how different versions of your campaigns perform with shoppers who visit your store. A/B testing allows you to take a data-driven approach to connecting with your customers. When you set
When a shopper comes to your ecommerce store, you can use Convert campaigns to recommend products and proactively create opportunities for upsell or cross-sell. Use the Insert Shopify product option when writing your campaign message to showcase item
