Business intelligence & analytics

Alloy Automation

In this article, you'll learn how to integrate Alloy with the Gorgias platform. Once you've connected Alloy, you'll be able to sync data from Shopify, BigCommerce, Klaviyo, ShipBob, and other apps to view customer data in one location.Integration Ben

Churn Buster

Gorgias' partnership with Churn Buster offers a seamless flow to your failed payments recovery.Integration benefitsCreate tickets in Gorgias for high-value Churn Buster opportunities — to keep track of customer billing issues in one location, easily

Conduit

Conduit downloads metrics data from Gorgias, connects different data points from across the company and builds reports in spreadsheets. If you're doing a lot of manual work on building spreadsheets from data siloed in external SaaS applications, Cond

Daasity Analytics

Daasity is the only data analytics solution built for non-technical users by leaders in the direct-to-consumer (DTC) space.Their proprietary data model is designed to give merchants the answers they need to complex questions in minutes, not days, wit

Daton

Daton is a cloud-based ELT platform with connectors for various e-commerce, Advertising, Marketing, CRM, and OMS platforms, through which data can be replicated to various cloud-based data warehouses, like Google Big Query, Amazon Redshift, etc. Dato

Glew.io

Connect Glew and Gorgias to get actionable insights on your customer support and see how your customer communications impact your business. Glew helps you blend data from Gorgias with the rest of your tech stack – from your e-commerce cart to your lo

Metorik

Metorik is an all-in-one analytics solution for WooCommerce and Shopify stores, unifying your store's orders, customers, and products through comprehensive reporting and an easy-to-navigate interface. Our Gorgias integration allows you to see all you

Monkedo

Monkedo is an app for Integration, Automation, and App Building. Seamlessly connect your favorite apps, automate tasks, and create custom applications without coding. Boost productivity, streamline workflows, and unlock new levels of efficiency. Once

Netsuite

NetSuite ERP is an all-in-one cloud business management solution that helps organizations operate more effectively.How it worksBy integrating NetSuite and Gorgias, you can automate core processes and have real-time visibility into operational and fin

Octup

With Octup, you can leverage the power of data-driven real-time metrics that you can act on right away. Gain a complete view of all your metrics in one place for a more holistic view of your business. After connecting the integration, data from Gorgi

Rep

Rep is an AI-powered sales assistant.How it worksRep will help increase your conversion rate and customer satisfaction with an AI sales assistant on your online shop.Rep's AI shopping assistant automatically detects customers when they are about to d

RetentionX

RetentionX collects all customer data, prepares it in ready-to-use analyses, and allows you to feed all generated insights back into your marketing stack. This enables you to sustainably improve LTV and customer retention by better understanding your

SentiSum

SentiSum is an automated ticket tagging engine, powered by natural language processing technology, where you can easily do root cause analytics and stay on top of the 'reason for contact' trends.Integration benefitsThe way the integration actually wo

Thankful.ai

Thankful is an AI platform dedicated to solving the post-purchase needs of customers. The AI is pre-trained and tailored to retail and eCommerce businesses to deliver better end-customer support.How it worksThankful's AI Agent works within your helpd

Thank you AI GPT

Thank you AI GPT helps solve “Thank You” tickets with GPT4 AI. Steps. The app will automatically close any tickets containing only thank you messages that need no agent attention, and add the solved_by_thankyou_app tag for tracking purposes:

Yuma AI

👉 The AI Support Agent for Gorgias. In early 2023, Yuma became the first OpenAI GPT-powered assistant in the Gorgias App Store. We were pioneers then and remain the leaders in automating your Gorgias with AI. Through our one-click install, Yuma has

Triple Whale

Triple Whale brings the metrics that matter most into one easy-to-use dashboard, giving you the real-time insights you need to grow your brand. Within a few short clicks, you can connect your Gorgias account to Triple Whale and you'll be able to trac

Zoom Virtual Agent

Zoom Virtual Agent is a conversational artificial intelligence (AI) and chatbot solution that works around the clock on multiple customer support channels to deliver fast and personalized customer experiences, reduce call volumes to human agents, and

Gravite

Gravite.io revolutionizes the way companies manage and analyze their customer support tickets. Through its integration with Gorgias, tickets automatically flow into Gravite.io, where they are analyzed without the need for manual tagging, offering sig

ClientZen

ClientZen automatically applies smart semantic tags at scale to all customer feedback, including tickets, reviews, calls, and more. Gain a clear understanding of what drives negative sentiment and make informed product decisions with accurate, reliab

Syncly

Syncly is an AI analysis-driven tool. With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real-time insights to elevate your five-star

CraftCX

CraftCX is used to measure and improve your AI-led customer experience. Use the AXIS framework (AI Experience Impact Score) by CraftCX to build confidence in your AI-driven support interactions. Track your resolution accuracy, interaction effort, and