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Business intelligence & analytics


With Albus, you can build a comprehensive knowledge base from all your support tickets in Gorgias along with your data on Google, Slack, Hubspot, Pipedrive, Jira, Confluence, Notion, etc, and then use Albus's conversational chatbot to quickly find an


In this article, you'll learn how to integrate Alloy with the Gorgias platform. Once you've connected Alloy, you'll be able to sync data from Shopify, BigCommerce, Klaviyo, ShipBob, and other apps to view customer data in one location.Integration Ben

Churn Buster

Gorgias' partnership with Churn Buster offers a seamless flow to your failed payments recovery.Integration benefitsCreate tickets in Gorgias for high-value Churn Buster opportunities — to keep track of customer billing issues in one location, easily


Conduit downloads metrics data from Gorgias, connects different data points from across the company and builds reports in spreadsheets. If you're doing a lot of manual work on building spreadsheets from data siloed in external SaaS applications, Cond

Daasity Analytics

Daasity is the only data analytics solution built for non-technical users by leaders in the direct-to-consumer (DTC) space.Their proprietary data model is designed to give merchants the answers they need to complex questions in minutes, not days, wit


Daton is a cloud-based ELT platform with connectors for various e-commerce, Advertising, Marketing, CRM, and OMS platforms, through which data can be replicated to various cloud-based data warehouses, like Google Big Query, Amazon Redshift, etc. Dato


Connect Glew and Gorgias to get actionable insights on your customer support and see how your customer communications impact your business. Glew helps you blend data from Gorgias with the rest of your tech stack – from your e-commerce cart to your lo


Metorik is an all-in-one analytics solution for WooCommerce and Shopify stores, unifying your store's orders, customers, and products through comprehensive reporting and an easy-to-navigate interface. Our Gorgias integration allows you to see all you


Monkedo is an app for Integration, Automation, and App Building. Seamlessly connect your favorite apps, automate tasks, and create custom applications without coding. Boost productivity, streamline workflows, and unlock new levels of efficiency. Once

Netsuite (Alloy)

NetSuite ERP is an all-in-one cloud business management solution that helps organizations operate more effectively.How it worksBy integrating NetSuite and Gorgias, you can automate core processes and have real-time visibility into operational and fin


With Octup, you can leverage the power of data-driven real-time metrics that you can act on right away. Gain a complete view of all your metrics in one place for a more holistic view of your business. After connecting the integration, data from Gorgi


Rep is an AI-powered sales assistant.How it worksRep will help increase your conversion rate and customer satisfaction with an AI sales assistant on your online shop.Rep's AI shopping assistant automatically detects customers when they are about to d


RetentionX collects all customer data, prepares it in ready-to-use analyses, and allows you to feed all generated insights back into your marketing stack. This enables you to sustainably improve LTV and customer retention by better understanding your


SentiSum is an automated ticket tagging engine, powered by natural language processing technology, where you can easily do root cause analytics and stay on top of the 'reason for contact' trends.Integration benefitsThe way the integration actually wo


Syncly is an AI analysis-driven tool. With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real-time insights to elevate your five-star

Talentpop App

Talentpop Reporting showcases customer support performance in real-time with access to key metrics like ticket volume, response times, and customer satisfaction. Transform your Gorgias data into reports and make data-driven decisions for continuous i


Thankful is an AI platform dedicated to solving the post-purchase needs of customers. The AI is pre-trained and tailored to retail and eCommerce businesses to deliver better end-customer support.How it worksThankful's AI Agent works within your helpd

Thank you AI GPT

Thank you AI GPT identifies which reopened tickets are only thank you messages and resolves them automatically. With millions of tests and advanced AI, we reached 99.9% accuracy in identifying exactly which messages are only thank you messages in all

Ticket Assistant by Yuma AI

Yuma has a native, 1-click, integration with Gorgias and Shopify right out of the box. It works seamlessly with Gorgias' automation tools and serves as a complement to automate more advanced inquiries. They support all text-based communication channe

Triple Whale

Triple Whale brings the metrics that matter most into one easy-to-use dashboard, giving you the real-time insights you need to grow your brand. Within a few short clicks, you can connect your Gorgias account to Triple Whale and you'll be able to trac

Zoom Virtual Agent

Zoom Virtual Agent is a conversational artificial intelligence (AI) and chatbot solution that works around the clock on multiple customer support channels to deliver fast and personalized customer experiences, reduce call volumes to human agents, and